Title: No backup made
Last modified: August 24, 2016

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# No backup made

 *  [moddersnuit](https://wordpress.org/support/users/moddersnuit/)
 * (@moddersnuit)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/)
 * I get no errors but no backup is made. no .zip
    Tried manualy. Seems it’s just
   not working.
 * [https://wordpress.org/plugins/backupwordpress/](https://wordpress.org/plugins/backupwordpress/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * (@cuvelier)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/#post-5971844)
 * Hi there,
 * Thanks for getting in touch.
 * Presumably this is a complete backup you’re trying? Are you able to create just
   a database backup? How large is the site you’re backing up?
 * Cheers,
    Owain
 *  Thread Starter [moddersnuit](https://wordpress.org/support/users/moddersnuit/)
 * (@moddersnuit)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/#post-5971846)
 * Thanx for the quick reply.
    database only backup also not working. It’s a not
   a big website just a child-theme of twentytwelve with 2 pages and some blog entries.
   I can’t see the total size of the website in WinSCP
 *  Thread Starter [moddersnuit](https://wordpress.org/support/users/moddersnuit/)
 * (@moddersnuit)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/#post-5971853)
 * Found a way to calculate the size.
    It’s around 50 mb Complete backup and backup
   only database is not working. No errors. output is just the folder backup with
   an empty index.html and a .htacces So no .zip produced!
 *  Plugin Author [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * (@cuvelier)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/#post-5971920)
 * What version of BackUpWordPress are you running?
 * I recommend [enabling support](https://bwp.hmn.md/support-center/enable-support)
   from the plugin and send us a message through there as it provides us with some
   more server information.
 * Cheers,
    Owain
 *  [nvbwordp](https://wordpress.org/support/users/nvbwordp/)
 * (@nvbwordp)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/#post-5972041)
 * I have the same problem; using latest version of plugin. I will enable support
   and send message.
 *  [nvbwordp](https://wordpress.org/support/users/nvbwordp/)
 * (@nvbwordp)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/#post-5972115)
 * I enabled support, but the support button does not do anything now?
    Please advise
   next step, need to run backups!
 *  Plugin Author [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * (@cuvelier)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/#post-5972125)
 * Hi Nvbwordp,
 * If the support button isn’t doing anything it’s likely that there’s a Javascript
   on the page which is stopping the support modal from appearing.
 * Alternatively you can email us at [support@hmn.md](https://wordpress.org/support/topic/no-backup-made/support@hmn.md?output_format=md).
 * Cheers,
    Owain

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘No backup made’ is closed to new replies.

 * ![](https://ps.w.org/backupwordpress/assets/icon-256x256.jpg?rev=1105225)
 * [BackUpWordPress](https://wordpress.org/plugins/backupwordpress/)
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 * 7 replies
 * 3 participants
 * Last reply from: [cuvelier](https://wordpress.org/support/users/cuvelier/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/no-backup-made/#post-5972125)
 * Status: not resolved