• None of my apps appear to be working:

    1) No native buttons
    2) Some are stuck on splash screen

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author AmauriC

    (@amauric)

    Hi

    I see the native interface on this one.

    Can you explain me in detail the problem?

    https://imgur.com/aTeb89f

    Thread Starter jasonnberry

    (@jasonnberry)

    Hi

    That one’s seems to work now, the other two have no native buttons?

    freelance-mechanics-312c94.ingress-daribow.easywp.com

    https://nhs-clothing-312c94.ingress-baronn.easywp.com

    Plugin Author AmauriC

    (@amauric)

    On these websites it didnt work. It worked before?
    Probably because of a plugin or the theme that prevent the wpmobile plugin to embed the top/bottom toolbar : /

    Just native as app theme didnt work?

    Thread Starter jasonnberry

    (@jasonnberry)

    Hi there,

    This is the same theme I use with all my other apps, (1 works, 2 don’t).

    However I have changed to Native only and updated etc – still not working.

    Please can you help with this as a matter of urgency?

    Perhaps I can give you WPadmin access

    Thank you
    Jason

    Plugin Author AmauriC

    (@amauric)

    hi

    If the theme is the same, this is a configuration of the theme or a plugin.

    The wpmobile plugin is also the same on all the websites 😉

    Thread Starter jasonnberry

    (@jasonnberry)

    I can’t see any plugins that are having this effect. Could it be custom CSS?
    Which theme do you recommend for your app to work best?

    Plugin Author AmauriC

    (@amauric)

    If the theme is the same, the problem come from something else.

    The best theme for app I recommend is the “native interface” theme.

    Thread Starter jasonnberry

    (@jasonnberry)

    Hi,

    I should add that I found a solution… caching!

    Out of interest, do you recommend third party caching apps, or does it conflict with your caching?

    Using WP Fastest Cache

    Thank you.

    Jason

    PS: Can you advise why the splash screen and icon isn’t updating in the play store?

    Plugin Author AmauriC

    (@amauric)

    I know that wprocket works fine on the app but there is also some others.

    To update the logo/splashscreen, check this guide:
    https://support.wpmobile.app/article/269-update-the-app-name-logo-or-splashscreen?lang=en

Viewing 9 replies - 1 through 9 (of 9 total)
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