Title: No API received
Last modified: August 21, 2016

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# No API received

 *  Resolved [davetee888](https://wordpress.org/support/users/davetee888/)
 * (@davetee888)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/no-api-received/)
 * Signed up for the Premium plugin and not received the API. Unable to contact 
   Wordfence and raise a ticket because it’s not recognising me as a paid member
   and no response on their forum.
 * Get your act together! Provide a contact form!
 * [http://wordpress.org/plugins/wordfence/](http://wordpress.org/plugins/wordfence/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Mark Maunder](https://wordpress.org/support/users/mmaunder/)
 * (@mmaunder)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/no-api-received/#post-4505842)
 * Hi,
 * Sorry about that, we just launched a new ticketing system to better serve our
   paid customers and we’re still getting through the teething issues. I’ve searched
   the system and it looks like you did manage to open a ticket which was resolved
   4 days ago. Now that you have access to the system I’ll assume you’re going to
   open any additional issues there.
 * Regards,
 * Mark
    PS: If you found this helpful, please rate Wordfence 5 stars. [http://wordpress.org/plugins/wordfence/](http://wordpress.org/plugins/wordfence/)

Viewing 1 replies (of 1 total)

The topic ‘No API received’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Mark Maunder](https://wordpress.org/support/users/mmaunder/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/no-api-received/#post-4505842)
 * Status: resolved