• Resolved mimdoc

    (@mimdoc)


    None of my meetings have the space to enter address info, the plugin is updated but it removed all input space for location. Some of my meetings now show incorrect address and city, how can I fix this.
    BTW – LOVE this plugin and your updates are trly wonderful.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author tech2serve

    (@tech2serve)

    Hi @mimdoc,

    Are you talking about on the admin side? I’m not following what you’re saying. Perhaps you can use iCloud Drive or something similar to share a screen cap with me?

    Thread Starter mimdoc

    (@mimdoc)

    Plugin Author tech2serve

    (@tech2serve)

    GDrive is okay. I just don’t like Google’s lack of commitment to privacy and find Apple’s commitment to be better.

    Thank you for the screen caps. Very helpful in developing understanding.

    But, I gotta tell you that is a new situation I haven’t seen. I’ve tested on all three of my browsers and the Location text area is present and functioning.

    So, please disable other plugins and evaluate what changes you’ve made to your site. Roll them back as necessary.

    Probably not a bad idea to make sure you have a good backup, although this shouldn’t affect your database. Try disabling (not deleting) your plugin and enable it again. Try upgrading if you’re not on the latest version.

    Please let me know if any of these actions work or change the behavior.

    Thread Starter mimdoc

    (@mimdoc)

    I disabled plugins, uploaded a new csv (totally broke my system as it was the first time I did that) and recovered with a backup. So the draft issue not being published was fixed. Still no location data.

    I am going to copy and paste this on a different directory so I can play around with new themes and see if that makes a difference.

    Let me know if there is anything else you think I should try.

    Plugin Author tech2serve

    (@tech2serve)

    I’m assuming this started quite recently or you would have hollered at us earlier.

    I’m perplexed, but will keep exploring and grasping for straws ( 🙂 )

    Is there anything else weird about your site?

    The CSV import is jacked up in version 3.6.3. I’m hoping to release 3.6.4 tonight which should fix the export/import process. That was why I didn’t suggest that step earlier today.

    After you’ve updated to 3.6.4, if your issue remains, you might try exporting your database, deleting the plugin, installing it again, and then try creating a new meeting (with an empty database) to see if the Location entry area is visible. If so, reimport your meeting list from the CSV and check that everything is okay.

    Also, I’ve asked the more experienced people of our team if they have any ideas.

    Thread Starter mimdoc

    (@mimdoc)

    This started when I updated to the online meeting tick box earlier this week. I will wait for the 3.6.4 and follow your instructions. Thank you for your help and support, and wait for God’s miracle to come through! You have been very helpful!

    Plugin Author tech2serve

    (@tech2serve)

    @mimdoc, I think the original developer of the plugin in figured out your problem.

    Please take a look at this image: https://slack-files.com/TPU0Y40V9-F011B7XA231-177d76df1a

    Thread Starter mimdoc

    (@mimdoc)

    THAT worked! Thank You!!

Viewing 8 replies - 1 through 8 (of 8 total)
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