• Resolved ccsehi

    (@ccsehi)


    Hi!

    I’ve moved to a new Sitegpround host with duplicator a week ago.
    Before that, the plugin works great!
    But now I doesn’t see the cart actions at GA.
    Can you please help me?
    I already tried to delete and reinstall plugin.

    Thanks!
    Csaba

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Tatvic

    (@tatvic)

    Hi @ccsehi

    So I have just audited your site and it seems there are multiple console errors at each page of your site which might be blocking the execution of our plugin’s code.

    Please confirm once you solve these errors and I will have a look again.

    Regards

    Hi!

    Yes, there was some mixed content error!
    I’ve already fixed it, but I still can’t see the events.

    Please help!
    Csaba

    Plugin Author Tatvic

    (@tatvic)

    Hi @ccsehi ,

    I have had a look at your store but could not find our plugin active on your store.

    Please activate the plugin and clear the cache, then check for the issue. Let us know if you face the issue.

    Hi!

    The plugin is active.
    I tried to reinstall it, deselect all option and select all after.
    Nothing helps.

    Hi!

    My template has AJAX add to cart button, could this be a problem?

    Thanks!

    Plugin Author Tatvic

    (@tatvic)

    Hey @ccsehi ,

    The AJAX add to cart button would not be a problem, Please activate the plugin on your store and I will thoroughly check the tracking of all the transactional data and help you out if you face any issue.

    Thanks.

    • This reply was modified 2 months, 1 week ago by Tatvic.
    ccsehi

    (@ccsehi)

    Hi @tatvic !

    The plugin now is active.
    Please have a look.

    Plugin Author Tatvic

    (@tatvic)

    2 things are blocking this:

    1) Child theme

    2) jquery errors

    Our plugin listed here is not fully compatible with child themes.

Viewing 8 replies - 1 through 8 (of 8 total)
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