Title: no activation code
Last modified: September 3, 2025

---

# no activation code

 *  Resolved [H.K.](https://wordpress.org/support/users/hk-2/)
 * (@hk-2)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/no-activation-code/)
 * I purchased the plugin but didn’t receive an activation code, is that correct?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/no-activation-code/#post-18627348)
 * Dear [@hk-2](https://wordpress.org/support/users/hk-2/),
 * Thanks for the topic.
 * Please note that the Pro version of the plugin needs to be downloaded from your
   account on our site and installed manually.
 * For more information, please contact us via [this form](https://ays-pro.com/contact)
   as you are a Pro user. Our Support Specialists will be happy to assist you.
 * [Commercial products are not supported](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)
   in these forums.
 * Thank you.
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [8 months ago](https://wordpress.org/support/topic/no-activation-code/#post-18638512)
 * Dear [@hk-2](https://wordpress.org/support/users/hk-2/),
 * We’re closing this ticket for now as we last heard from you 1 week ago.
   Unfortunately,
   we haven’t heard from you via contact form as well.
 * If the query is unresolved, drop us a line and we’ll get back to you at the earliest
   and the ticket will be re-opened.
 * For a new query, feel free to open a new topic. Our Customer Care Specialists
   will be happy to help you.
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘no activation code’ is closed to new replies.

 * ![](https://ps.w.org/survey-maker/assets/icon-256x256.png?rev=2444244)
 * [Survey Maker by AYS](https://wordpress.org/plugins/survey-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/survey-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/survey-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/survey-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/survey-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/survey-maker/reviews/)

## Tags

 * [activation code](https://wordpress.org/support/topic-tag/activation-code/)

 * 2 replies
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [8 months ago](https://wordpress.org/support/topic/no-activation-code/#post-18638512)
 * Status: resolved