Support » Plugin: Prime Slider - Addons For Elementor » No activation after purchasing Pro version

  • Purchased Pro version and never received an activation email. Three separate attempts to get help through Contact and email, no response whatsoever. I find it hard to believe that you could offer a paid alternative for a product, and then never deliver said product with 0 customer support. I’ll update my review once I receive help on this. (It’s been over a week)

    • This topic was modified 1 month, 3 weeks ago by johnpellegrino. Reason: problem resolved
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bdthemes

    (@bdthemes)

    Hi, I am sorry to hear about it. But you can easily get it to logged in your account from here: https://primeslider.pro/account/ incase you don’t entered wrong email or not goes it to spam folder.

    Just checked your account one domain you already activated: http://prntscr.com/123q0hv

    Best Regards,
    BdThemes Team

    • This reply was modified 1 month, 3 weeks ago by bdthemes.
    Thread Starter johnpellegrino

    (@johnpellegrino)

    Thank you, it seems to be working now. Before I couldn’t access any Pro features even if I logged out and logged back in. That’s why I was confused

    Plugin Author bdthemes

    (@bdthemes)

    Thanks for confirming it. I am so sorry for that issue. I hope you love our slider. If you have any feedback/idea that you want in our addons so you can share with us.

Viewing 3 replies - 1 through 3 (of 3 total)
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