No Action When Clicking the Submit Button

  • markathome

    (@markathome)


    1 year, 10 months ago

    Hi,

    I have followed the installation and setup guides, added the sidebar widget, but when I go to test it I get no response or action when hitting the submit button.

    (I purchased premium to eventually make a survey form, but am at the free setup stage at the moment).

    If you are able to look at this any help would be greatly appreciated.

    Mark

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rhys Wynne

    (@rhyswynne)

    1 year, 10 months ago

    Hi Mark,

    I cannot see the widget on the page you shared. Could you provide me with the URL of the page with the widget on and I can take a look.

    Thanks

    Rhys

    Thread Starter markathome

    (@markathome)

    1 year, 10 months ago

    sorry my mistake… i kept trying to work on it and removed it in frustration.

    It’s back in the sidebar via the link above.

    Plugin Author Rhys Wynne

    (@rhyswynne)

    1 year, 10 months ago

    Hi Mark,

    I’m getting a “Bad Request” on the reCAPTCHA code.

    Could you try disabling reCAPTCHA (removing your keys within the WP Email Capture > Settings page)? See if that works?

    I’ve checked on my version and there doesn’t appear to be anything wrong with the plugin or the theme coding.

    Could you check if those keys are a reCAPTCHA v3 (not v2)? That seems to be the consensus online as to what causes this error.

Viewing 3 replies - 1 through 3 (of 3 total)
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