Title: No action button showing
Last modified: May 23, 2017

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# No action button showing

 *  Resolved [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/)
 * There is not action button showing to be able to back up my updated site. I also
   can’t delete an old back up as it also does not show.
 * ![No Button 1](https://i0.wp.com/fitclinic.com.au/wp-content/uploads/2017/05/
   Photo-23-5-17-8-56-24-am.jpg)
 * ![No button 2](https://i0.wp.com/fitclinic.com.au/wp-content/uploads/2017/05/
   Photo-23-5-17-8-56-34-am.jpg)

Viewing 14 replies - 1 through 14 (of 14 total)

 *  Thread Starter [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9158311)
 * I kind of found it. It’s a white on white button in the bottom right corner (
   you can almost see in the pics – looks like a scroll bar). Obviously laid out
   incorrectly for some reason.
 * But now I got it to start. it’s been like this for over an hour which is unusual.
   I was going to disable the plugin and reinstall but didn’t want to disrupt anything
   and my website is awfully slow.
    ⌊Image 3⌉
 *  Plugin Contributor [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9158782)
 * Hi,
 * Could you tell me what UpdraftPlus version you are running?
 * Also what Web Browser and version your using? and if possible could you try in
   another browser to see if the layout is still like the above images.
 * As for your backup it could take a long time if you have a large site could you
   please send us a copy of the latest backup log?
 * This can be found in the UpdraftPlus Existing Backups tab.
 * The contents will be too long to post here directly, but you can use an online
   service such as Pastebin, and post the link here.
 * Best Wishes,
 * Ashley
 *  Thread Starter [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9161678)
 * I’m using Chrome Version 58.0.3029.110 (64-bit). It says it’s up to date. I’m
   also using the latest version of Updraft and WordPress.
 * I just viewed it on Microsoft Edge Windows 10 and it’s laid out the same way 
   as my original picture.
 * It’s not a large site and used to back up fine quite quickly. I haven’t changed
   too much since then outside of a few blog posts. I finally got the back up to
   stop as it was frozen and kept trying to resume but once it tried it delayed 
   restarting by more time.
 * I have tried to download the log file. The log file just shows “aborted” as I
   aborted it as it was frozen and slowing down the site. I had to try to abort 
   it a fair few times before it did that.
 * Is there a log where I could download the steps before aborting? The only log
   file it gives me is the last success a few months ago.
    -  This reply was modified 8 years, 11 months ago by [AzzaK](https://wordpress.org/support/users/azzak/).
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9161725)
 * Missing buttons usually indicate that some other plugin or theme is loading CSS
   code onto UD’s page, which is causing it. Does the same effect happen if you 
   temporarily deactivate all other plugins and switch to a default theme, and then
   re-load the UD page in your browser?
 * David
 *  Thread Starter [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9161746)
 * Seems to be stuck here with progress.
    ⌊Screenshot of stuck progress⌉
 * [Log file here. ](https://pastebin.com/aXt2iF77)
 *  Thread Starter [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9161847)
 * The button layout culprit is this….
 * [Easy timetable is the culprit](https://en-au.wordpress.org/plugins/easytimetable-responsive-schedule-management-system/)
 * Although the sloweness pause/resume schedule of UD is still there with this turned
   off.
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9164150)
 * Hi,
 * Please can you provide a link to your log file for the problematic backup? (You
   can download it from the “Existing Backups” tab of your UpdraftPlus settings 
   page).
 * It’ll be too long to paste into the forum here, but you can download it to your
   computer, and share it with Dropbox, or paste it in pastebin.com, or any similar
   service, and post the link here.
 * Best wishes,
    David
 *  Thread Starter [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9165114)
 * Log file
 * [https://pastebin.com/aXt2iF77](https://pastebin.com/aXt2iF77)
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9167847)
 * Hi,
 * Apologies, is that the full contents of the log file? It only appears to be a
   partial log.
 * If it is, please could you check the ‘wp-content/updraft’ directory of your site(
   via FTP or your hosting file manager) for any other log files created around 
   the same time?
 *  Thread Starter [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9168538)
 * Here is the last success, under existing backups
    [Last successful copy](https://pastebin.com/iwfW9NNJ)
 * The log file I post was only part as I aborted it and that was what was there
   before I did that.
 * One of the aborted attempts. I didn’t let it go all the way through as it slowed
   down my website for hours. Here [https://pastebin.com/t8A7fvHQ](https://pastebin.com/t8A7fvHQ)
    -  This reply was modified 8 years, 11 months ago by [AzzaK](https://wordpress.org/support/users/azzak/).
 *  Thread Starter [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9225566)
 * I have tried another back up with gets stuck below. I have added a new pic. perhaps
   this is what’s causing my issue? What are the steps to resolve?
 * “Wed, June 14, 2017 09:33 – next resumption: 5 (after 8s) – show log – stop
    
   Warning: The amount of memory (RAM) allowed for PHP is very low (64 Mb) – you
   should increase it to avoid failures due to insufficient memory (consult your
   web hosting company for more help) Creating file backup zips (Uploads)”
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9228839)
 * > Warning: The amount of memory (RAM) allowed for PHP is very low (64 Mb)
 * Yes, that could well be it… with that amount, it’s likely that WordPress is running
   fairly near the limit most of the time… and then the memory needed to stuff things
   into the compressed backup may tip it over. I’d ask your hosting company about
   the limit, as it’s very unusual so see something so low these days (typical is
   256MB – seen on ~90% of sites IIRC).
 *  Thread Starter [AzzaK](https://wordpress.org/support/users/azzak/)
 * (@azzak)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9229622)
 * Got the memory updated without result. Here is the log file that I stopped at
   90 mins of no progress.
 * [https://pastebin.com/KJxMZD8X](https://pastebin.com/KJxMZD8X)
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9235557)
 * Hi,
 * The latest backup log is showing progress, albeit slow progress.
 * Please could you reduce the ‘split archives every’ option (found in the ‘expert
   settings’ section of the UpdraftPlus settings tab) to 100MB, and attempt another
   backup?
    This will split the backup into smaller, more manageable files, which
   should improve performance.

Viewing 14 replies - 1 through 14 (of 14 total)

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 * 15 replies
 * 4 participants
 * Last reply from: [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/no-action-button-showing/#post-9235557)
 * Status: resolved