Support » Fixing WordPress » No access to wp-admin

  • Hi!

    I have a website using woocommerce + some other plugins, today when I was cleaning up from plugins that I don’t use, I lost access to the admin dashboard. I have checked the database and user level is 10 and everything looks allright, I have disable all my plugins, tried to change theme, and so on. This guide is the one that I followed http://codex.wordpress.org/Login_Trouble.

    Do you guys have any other hint that I can try?

Viewing 15 replies - 1 through 15 (of 25 total)
  • I have copyed the database and inserted it to a local server with some old files, it did not work, so I think the problem lies somewhere in the database, some pointers perhaps?

    Using Phpmyadmin (or another MySQL management tool), first backup your database. Then navigate to your wp_usermeta table and locate the meta_key called “wp_capabilities” for your user_id. Change the meta-value for this record to:

    a:1:{s:13:"administrator";b:1;}

    Thanks for the reply but that didn’t fix it im afraid

    What was the value in that field?

    a:1:{s:13:”administrator”;s:1:”1″;}

    Have you tried:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Hey,

    when I switch to default theme the screen turns white and no luck accessing dashboard.

    Resetting the plugins folder, same there no luck.

    And did the re-uploading and went trhough the installation proccess but still no access? Strange any more ideas 🙂

    No one suggested that you go through any installation process. In fact, WordPress should have stopped you re-installing and wiping out your database. Re-upload a fresh, unpacked, copy of the Twenty Eleven folder to wp-content/themes using FTP or whatever file management application your host provides.
    http://wordpress.org/extend/themes/twentyeleven

    When I uploaded all files wordpress wanted me to config the wp-config file and to upgrade the database so I did that, the database stood all intact, no damage done there.

    I have deleted and uploaded a fresh copy of twenty eleven but the page is still white. and still no access

    and to upgrade the database

    So you obviously were not using WordPress 3.4.2 previously. Do you have a recent database backup?

    Do I need to change template and stylesheet in wp_options for twentyeleven to work`?

    No. You just need to rename your old theme as I suggested above. The default theme will then automatically activate.

    I think I choose the wrong zip, I think a uploaded 3.4.1_Sv instead of 3.4.2, will try to do that again, I am sure that I have upgraded wordpress in the dashboard earlier

    I uploaded a fresh copy of 3.4.2 now in english but still no access so I don’t know what to do else

    No. You just need to rename your old theme as I suggested above. The default theme will then automatically activate.

    Ok but the startpage is still just white when I deactivated my main theme

Viewing 15 replies - 1 through 15 (of 25 total)
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