Support » Plugin: XCloner - Backup and Restore » No access to the site after installing and activating this plugin!

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  • Plugin Author Liuta Ovidiu

    (@xcloner)

    XCloner does not hooks into the site access, however it could be a conflict with another plugin, to help you fix this, could you please detail the list of installed plugins you have on your site?

    Feel free to contact me here http://thinkovi.com/contact as well to help you debug this.

    Sorry for the delaying in following this up, Liuta. And thanks for the reply and your offer of help.

    Finally we recovered access to the site after knowing that the famous duplicate headers PHP problem was in action. It seems that the modification that your plugin requires (for scheduling backups) of the wp-config.php made us enter some strange bytes at the end of the file, and that probably caused the problem that prevent us from logging into the blog.

    After commenting those lines and removing all extra spaces at the end of the file, we recovered access. But we had already deleted your plugin completly, so we can’t know for sure, by now, which of all those actions restored the access.

    So, we’ll give a second chance to XCloner, trying it on another blog, and being extra-careful with the modification of wp-config.php. Then, if we manage to use it correctly, we’ll correct this 1-star rating.

    (BTW: You might want to improve your plugin doing this wp-config.php modification automatic, so users don’t have this problem when updating it manually.)

    Plugin Author Liuta Ovidiu

    (@xcloner)

    XCloner only modifies the wp-config.php on restore, in backup mode it does not affect in any way the wp-config.php file. I do suggest to remove the ‘?>’ at the end of the file, that will save you from header errors.

    If you still have issues and think are related to XCloner, would be happy to look into a fix if you can provide us with more details on the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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