Support » Fixing WordPress » No access to old email for resetting password

  • I no longer have access to my old email. How can I get into my account if I forget my password? I’ve had to create this new account just to post here.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steve Stern

    (@sterndata)

    Support Volunteer

    This article lists 7 completely different ways to reset your password. Any one of them will work and do the job. Find the one that’s right for you and use that: https://codex.wordpress.org/Resetting_Your_Password

    You can use the phpmyadmin instructions to modify the email for your account.

    Thanks. Sadly none of those seem to work as my site is down too and I have no access to the backend

    Moderator Steve Stern

    (@sterndata)

    Support Volunteer

    1. Please provide a link to a page on your site where we can see this. Thanks.

    2. The phpmyadmin route does not require going through WordPress, so it doesn’t matter if your site is down or not.

Viewing 3 replies - 1 through 3 (of 3 total)
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