Support » Networking WordPress » no access to new subdomain

  • I have build 3 sites on subdomains with no issue, but today when I wanted to add number 4 it tells me I have no access to it (all sites have only one user, the admin)
    I have tried different solutions one of them being editing my .htaccess but found out that was not for subdomains but subfolders.
    I cleared caches aso but it is still not working.

    • This topic was modified 3 years, 2 months ago by chilisky.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Bet Hannon

    (@bethannon1)

    Support Team Volunteer Coordinator

    If you haven’t resolved this, can you post your .htaccess contents? Also please post the specific message you get when you can’t access subsite #4.

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]

    # add a trailing slash to /wp-admin
    RewriteRule ^wp-admin$ wp-admin/ [R=301,L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ – [L]
    RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
    RewriteRule ^(.*\.php)$ $1 [L]
    RewriteRule . index.php [L]

    I get a 403 error when trying to access back end on http://testsite.graphiclabs.dk/wp-admin/

    “Forbidden
    You don’t have permission to access /wp-admin/ on this server.
    Apache Server at testsite.graphiclabs.dk Port 80”

    When trying to access frontend, I get a default page from my host
    http://testsite.graphiclabs.dk/

    Moderator Bet Hannon

    (@bethannon1)

    Support Team Volunteer Coordinator

    Have you tried deactivating all your plugins to see if this is being caused by a plugin conflict?

    You might also check for any incorrect file permissions.

    Also: you do have wildcard subdomain’s enabled in your hosting, AND you lead the network take care of creating the subdomain (that is, you did NOT manually create a subdomain within your hosting), right?

    I did try to disable every plugin except of the network one and yes, I let WP create the subdomains.
    So, there is a chance that file permission changed?

    Moderator Bet Hannon

    (@bethannon1)

    Support Team Volunteer Coordinator

    File permission changes aren’t common, but could happen. Have you checked?

    Have you tried creating another subsite? Maybe it’s just that creating this particular subsite went sideways?

    What files should I check and what permission should they have?
    Yes I have tried creating several new subsites. The testside sub was created to check the exact messages for this thread (after you asked).

    Moderator Bet Hannon

    (@bethannon1)

    Support Team Volunteer Coordinator

    Here is some info on it file permissions: https://codex.wordpress.org/Changing_File_Permissions

    I did try to disable every plugin except of the network one

    What plugin were you not able to deactivate? I would definitely deactivate all plugins – network and single site and try again.

Viewing 7 replies - 1 through 7 (of 7 total)
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