Support » Plugin: WP Accessibility Tools & Missing Alt Text Finder » No access to Jetpack when plugin is actuve

  • Resolved markmelch


    When I activate the plugin I lose access to Jetpack’s dashboard and settings.

    “Jetpack encountered an error and was unable to display the Dashboard. Please try refreshing the page.”

    and I have this php warning:

    “Warning: call_user_func_array() expects parameter 1 to be a valid callback, class ‘Dvin508_Media_api’ does not have a method ‘add_records_field’ in /wp-includes/class-wp-hook.php on line 303”

    I could just deactivate when not using but a solution would be nice.

    WP Version 5.8.2 – Multiste – Genesis framework

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  • Plugin Contributor Steve Curtis


    Hi @markmelch,

    This is probably a compatibility issue with the Genesis framework as the plugin does work with Jetpack. I just retested to make sure.

    I am not familiar with the Genesis framework and we do not have a timetable for fixing this issue at this time.

    Thread Starter markmelch


    Thank you for getting back to me.

    • This reply was modified 5 months, 3 weeks ago by markmelch.
Viewing 2 replies - 1 through 2 (of 2 total)
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