Title: No Access for Admin users
Last modified: August 5, 2017

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# No Access for Admin users

 *  Resolved [WebDon](https://wordpress.org/support/users/webdon/)
 * (@webdon)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/no-access-for-admin-users/)
 * I recently installed the Membership 2 plugin. I have configured it with a new
   membership and created the protected content. I have found that the admin users
   that existed prior to installing the plugin do not have access to the protected
   content. I am also unable to add the admin users to the membership manually.
 * It’s as if the plugin does not recognize the pre-existing users.
 * This is unexpected behavior. I have a copy installed on another site I was using
   for evaluation and these feature function as expected. So something is wrong 
   here. I haven’t been able to find it.
 * Any suggestions of anything else I should check?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [WebDon](https://wordpress.org/support/users/webdon/)
 * (@webdon)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/no-access-for-admin-users/#post-9389585)
 * UPDATE: It looks like I had an incorrect link in my navigation. I had a www. 
   where there shouldn’t have been. I.e. I had [http://www.example.com/products/](http://www.example.com/products/)
   where it should have been [http://example.com/products/](http://example.com/products/)
 * However, it seems to me that, with an incorrect link, it should have directed
   me to a 404 page, not a ‘this is protected content, sorry’ page.
 * Is there still possibly something broken that needs attention?
 *  Plugin Support [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/no-access-for-admin-users/#post-9411183)
 * Hi [@webdon](https://wordpress.org/support/users/webdon/),
 * Apologies for long delay here.
 * Glad to hear you figured the first issue, can you tell me a bit more about the
   second one, is it happening with logged-out users as well?
 * Do you perhaps have Special Pages add-on enabled and are you protecting 404 pages?
 * Cheers,
    Predrag
 *  Thread Starter [WebDon](https://wordpress.org/support/users/webdon/)
 * (@webdon)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/no-access-for-admin-users/#post-9422678)
 * Hi Predrag,
 * Thank you for the follow up. I have not been able to duplicate the problem for
   logged-out users. No, the Special Pages add-on is not enabled. In fact I don’t
   have ANY add-ons enabled at the moment.
 * It does not seem to be causing any useability issues at the moment. My primary
   concern is if it is not the expected behavior is it a symptom of something else
   wrong that could be a problem down the road as we begin to use more and more 
   functionality.
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/no-access-for-admin-users/#post-9425162)
 * Hello [@webdon](https://wordpress.org/support/users/webdon/),
 * That can be plugin/theme conflict – to exclude that possibility check site with
   only Membership 2 plugin enabled and default WordPress theme. See if it still
   redirects 404 error pages to Protect Content page.Let us know about the results.
 * kind regards,
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘No Access for Admin users’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/membership_b8cdaa.svg)
 * [Membership 2](https://wordpress.org/plugins/membership/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/membership/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/membership/)
 * [Active Topics](https://wordpress.org/support/plugin/membership/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/membership/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/membership/reviews/)

## Tags

 * [add members](https://wordpress.org/support/topic-tag/add-members/)
 * [admin access](https://wordpress.org/support/topic-tag/admin-access/)

 * 4 replies
 * 3 participants
 * Last reply from: [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/no-access-for-admin-users/#post-9425162)
 * Status: resolved