No acces to restricted content – woocommerce

  • Resolved tabithaeck

    (@tabithaeck)


    1 year, 7 months ago

    Hi,
    I have blocked certain sites with videos. Now I sell memberships so members can access the sites. I am selling these through woocommerce.

    A member can now buy the membership. the payment process is complete. he is read by me as a customer, member and in the subscriptions. The “core” membership is displayed on his customer profile.

    Membership is set on the blocked page and also linked to the product on woocommerce.
    So everything should be fine.

    If he is now logged in and wants to access the page, he has no access. He comes to the fields “login” , “join” . After logging in again, he will be taken to his customer account. If he now wants to access the purchased page, he comes again to “login”, “join”.

    Do you have an idea where the problem could lie?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Beil

    (@michaelbeil)

    1 year, 7 months ago

    Hey @tabithaeck,

    Thank you for reaching out to Paid Memberships Pro.

    This support forum is limited to the core Paid Memberships Pro plugin, so please open a ticket on our website for assistance: https://www.paidmembershipspro.com/support

    Thank you for understanding.

    Thread Starter tabithaeck

    (@tabithaeck)

    1 year, 7 months ago

    Hi Michael,

    I have now found that there is something fundamentally wrong with pmpro. I have deleted the default membership from a blocked site. now it should be visible to everyone. but it wasn’t. you still get to “login” “join”. then i deleted pmpro and its add ons. but the pages were still blocked and the “login” “join” field was displayed. but that normaly must no longer exist if the plugin is deleted. when you go to “my account” to log in, only the shortcode is displayed.

    it seems that pmpro doesn’t accept any changes`

    Michael Beil

    (@michaelbeil)

    1 year, 7 months ago

    I’m sorry to hear that. Selling memberships through WooCommerce is available with the WooCommerce Integration Add On, and this support forum is limited to Paid Memberships Pro, so please open a ticket on our website for assistance: https://www.paidmembershipspro.com/support

    Thread Starter tabithaeck

    (@tabithaeck)

    1 year, 7 months ago

    But I think it has nothing to do with woocommerce or the ad on.
    I blocked a Site for members and now I wanted to undo that. But nothing happens. Its still blocked. And Even when I delete the Pmpro plugin Its still blocked

Viewing 4 replies - 1 through 4 (of 4 total)
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