Support » Plugin: Subscribe To Comments Reloaded » No ability to comment on blog posts?

No ability to comment on blog posts?

  • Resolved elliekennard

    (@elliekennard)


    1 year ago

    Hi there

    I am having a strange situation where no posts have a box to comment showing on them. Comments are enabled in my settings (and on the posts individually, not disabled), but the comments field either never loads, or shows a ‘loading’….

    Any idea what might be causing that?

    Thanks

    Ellie

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WPKube

    (@wpkube)

    1 year ago

    Hi,

    It worked before, correct?

    Did you change the theme recently?

    Can you try temporarily disabling our plugin to see if it’s causing the issue.

    If it still does not show with our plugin disabled then the issue is somewhere else.

    In that case try a different theme.

    If it’s the same issue then try disabling plugins one by one (start with those that have something to do with comments).

    Thread Starter elliekennard

    (@elliekennard)

    1 year ago

    So not your plugin (sorry to have bothered you).
    Not the theme. I tried a different one. Same results.
    It worked at some point. I have posts with comments that were made on them, but you can’t view those comments on the posts either.
    I will try disabling plugins as you suggested though no others have to do with comments… I don’t think.
    Thanks for the suggestions.
    Ellie

    Thread Starter elliekennard

    (@elliekennard)

    1 year ago

    Found it! I had accidentally checked the box that said to automatically disable comments over 14 days old!
    Phew!
    🙂

    Plugin Author WPKube

    (@wpkube)

    1 year ago

    Happy to hear it’s sorted out 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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