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  • Plugin Support amanbv

    (@amanbv)

    Hey,

    Thank you for your review.

    We apologize for any sort of confusion regarding our Free & Premium Services. If you have a look at the Plugin description page, we have mentioned that our Free plugin does Malware scanning & adds a Firewall to protect your website.

    Due to logistics, we would not be able to clean a website infected with malware for free. We would need to cover our costs in order to continue to Develop MalCare and provide you & our users with quality support.

    You can read about our Free vs Premium plugin here -> https://www.malcare.com/malcare-free-premium/

    If you have any questions or queries, please do let us know. We will assist you.

    Regards,
    Aman Kedia
    MalCare Support

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