Support » Plugin: Ninja Forms - The Easy and Powerful Forms Builder » Ninja Forms Won't Let Me Log In

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  • Plugin Author Kevin Stover

    (@kstover)

    I haven’t seen that before. What version of the plugin/WordPress are you using?

    I’m sure it’s not the current version because I haven’t logged into the account for several months. Thing is, I can’t log in because of this. I do have FTP access though.

    Plugin Author Kevin Stover

    (@kstover)

    If you have FTP access, just remove the plugin and you will be able to log back in.

    Hi Kevin,

    Sorry to take so long to get back to you. I downloaded the entire site and the db and then deleted the ninja forms plugin from the live server and I was able to get back in. Now,

    1. What do I need to do to reinstall it?
    2. More importantly, can I get my old forms back? They were very complex?

    Plugin Author Kevin Stover

    (@kstover)

    If you re-upload the plugin again, your forms should be fine as long as you didn’t delete anything in your MySQL database.

Viewing 5 replies - 1 through 5 (of 5 total)
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