Support » Plugin: Ninja Forms - The Easy and Powerful Forms Builder » Ninja Forms Won't Let Me Log In

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  • Plugin Author Kevin Stover

    (@kstover)

    The WP Ninjas

    I haven’t seen that before. What version of the plugin/WordPress are you using?

    I’m sure it’s not the current version because I haven’t logged into the account for several months. Thing is, I can’t log in because of this. I do have FTP access though.

    Plugin Author Kevin Stover

    (@kstover)

    The WP Ninjas

    If you have FTP access, just remove the plugin and you will be able to log back in.

    Hi Kevin,

    Sorry to take so long to get back to you. I downloaded the entire site and the db and then deleted the ninja forms plugin from the live server and I was able to get back in. Now,

    1. What do I need to do to reinstall it?
    2. More importantly, can I get my old forms back? They were very complex?

    Plugin Author Kevin Stover

    (@kstover)

    The WP Ninjas

    If you re-upload the plugin again, your forms should be fine as long as you didn’t delete anything in your MySQL database.

Viewing 5 replies - 1 through 5 (of 5 total)
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