Support » Plugin: Ninja Forms Contact Form - The Drag and Drop Form Builder for WordPress » Ninja forms causes big issues with Woocommerce checkout page

  • Resolved voodoochill

    (@voodoochill)


    With Ninja forms plugin activated (and no other plugis except Woocommerce) there is a very strange issue with the checkout page form.

    I have tested this in various themes including storefront.

    I don’t know how to upload or embed images here so have included a link to the screenshot:

    https://tamingthesaxophone.com/__ninja.png

    Can anyone please help? Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    Can you update your Ninja Forms plugin to the latest version (3.5.1) and let me know if you continue to have the same issues?
    If you are still having this issue, can you reach out to our official support channel so we can take a closer look at this issue. (ninjaforms.com/contact)

    Thread Starter voodoochill

    (@voodoochill)

    3.5.1 doesn’t help. Not sure why it says resolved.

    I thought this was the support?

    Thread Starter voodoochill

    (@voodoochill)

    I am unable to submit the bug to your official support, because the form on that page appears to not work.

    The tickbox to agree to the terms just shows some strange code/icon

    See screenshot:

    https://tamingthesaxophone.com/__ninja-support.png

    Thread Starter voodoochill

    (@voodoochill)

    Helloo? Anybody there?

    Is it possible to answer my problem and not have it marked as resolved when it isn’t resolved?

    Thanks

    NB: I did try what you suggested re: contacting the official support but it looks like your contact form is not working there.

    Thread Starter voodoochill

    (@voodoochill)

    Still no support?

Viewing 5 replies - 1 through 5 (of 5 total)
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