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  • Just spoke with Godaddy and reamed them for pulling this with no notice. I have multiple websites running this form and have gotten angry calls from clients already first thing Sunday morning.

    GD support told me they are rolling the removal back and the plugin will be restored within a couple hours.

    Meanwhile, if you host with GD, suggest you let them know how unacceptable it is to make a move like this with NO advanced notice. Unbelievable! Things like this make me look for other hosting providers.

    Yeah, thanks godaddy for the Sunday morning surprise. Makes me look at other hosting providers as well. Let’s hope they roll it back, otherwise it’s gonna be a long week. I’ve got at least a dozen sites running Ninja forms.

    Conveniently GD’s online chat was disabled about an hour after I received the first notice. I’m sure they were inundated. I called and reamed them as well. Had no idea they could remove a plugin completely w/o notice, ruined my day.

    I like when hosts are actively looking for security issues. Most hosts are Negligent, hosts should not “leave security to their customers”, security is too complex and too important. If your host’s attitude to security is “we don’t support third-party software”, Leave Them. GoDaddy Managed WordPress hosting is not the best on some things, but they are at least Trying to keep your site safe.

    Having a plugin disabled is inconvenient. But not nearly as inconvenient, and not nearly as hard to fix, as when your site gets hacked because that plugin wasn’t disabled.

    (Keep your eyes open for updates, in case GoDaddy found a vulnerability and the author fixed it.)

    Notice the Ninja Forms change log, they are finding and fixing potential security problems. Sign of a good, professional programmer.

    I don’t disagree with your comments. That said, there is NO excuse for not giving owners of affected websites some notice. Even 24 hours would have been appreciated… anything but having the clients tell ME about the issue.

    That threw me under the bus. I still hold GD responsible for poor customer service in this case.

Viewing 4 replies - 1 through 4 (of 4 total)
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