Support » Plugin: Pronamic Pay » Ninja Form issue

  • Resolved thuijssoon

    (@thuijssoon)


    Hi there,

    Thanks very much for this plugin! I have a question about using the Ninja forms integration. When I use your form, payments work as expected. But when I use Ninja forms I get the following error: “5031: order could not be processed because POI 71020 does not have any acceptable payment brands configured for this request”. Is there any guidance you could give me?

    Thanks!

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  • Plugin Author Reüel van der Steege

    (@pronamic_reuel)

    There are no payment methods available for the payment in your OmniKassa account. However, you’re mentioning that it does work through the built-in forms.

    Did you compare and notice any differences in the payments through the built-in forms and Ninja Forms payments (WordPress admin » Pay » Payments), such as in the gateway, amount or payment method. This might lead to the cause of the issue. Please let us know your findings.

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