Title: Ning import plugin Troubles
Last modified: August 24, 2016

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# Ning import plugin Troubles

 *  [lo574](https://wordpress.org/support/users/lo574/)
 * (@lo574)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/ning-import-plugin-troubles/)
 * I’ve installed it and I’m receiving the following errors. I’ve gone over every
   inch of the site for weeks. Can anyone lend some insight? Maybe this is no longer
   working?
 * “Change the permissions on your wp-content/uploads folder to 777. This *shouldn’t*
   be necessary, but it might avert some problems. Be sure to change it back to 
   something more sensible afterward (755 or 744).
 * Houston, we have a problem
 * In order to run the importer, you must first use your FTP program to upload the
   contents of your Ning export into a directory called ning-files in your wp-content
   directory. The plugin couldn’t find a valid members file at /home/content/p3pnexwpnas09_data01/
   97/2490697/html/wp-content/ning-files/ning-members-local.json, which probably
   means that you haven’t uploaded the files to the right place. Upload your unzipped
   export to the json directory, and try visiting this page again.”

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/ning-import-plugin-troubles/#post-6012133)
 * If switching the permissions to 777 (as directed by the plugin) didn’t help, 
   I recommend asking at [https://wordpress.org/support/plugin/import-from-ning#postform](https://wordpress.org/support/plugin/import-from-ning#postform)
   so the plugin’s developers and support community can help you with this.
 *  Thread Starter [lo574](https://wordpress.org/support/users/lo574/)
 * (@lo574)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/ning-import-plugin-troubles/#post-6012205)
 * Where does one switch the permissions? I’ve seriously looked and looked. Where?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/ning-import-plugin-troubles/#post-6012219)
 * Follow this guide: [https://codex.wordpress.org/Changing_File_Permissions](https://codex.wordpress.org/Changing_File_Permissions)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Ning import plugin Troubles’ is closed to new replies.

## Tags

 * [Import](https://wordpress.org/support/topic-tag/import/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/ning-import-plugin-troubles/#post-6012219)
 * Status: not resolved

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