Support » Theme: Customizr » Nimble Builder dont work

  • Resolved OlegBon


    Last Nimble Page Builder 1.10.8 and last Theme Customizr 4.1.53.
    New blocks are not created or added.

    • This topic was modified 11 months, 2 weeks ago by OlegBon.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Theme Author Nicolas


    Thanks for reporting the problem.
    I’m not able to reproduce it though.
    Can you confirm that you followed the troubleshooting tips for Nimble Builder ?

    Updated Nimble Page Builder to version 1.10.9.
    Disabled all plugins except Nimble Page Builder.
    I cleaned the cache. I tried it in other browsers. Problem still exists. If I add a block, it is not visible. And when saving 503 error.

    • This reply was modified 11 months, 1 week ago by OlegBon.

    Checked on another project. Everything works. I apologize)
    Where there is an error while editing the message:
    “This page uses a custom template.”

    I can’t understand what’s going on.
    Template for the page – Nimble Builder template and at the same time when editing I see “This page uses a custom template.”

    I cannot edit, add or swap blocks on this page with Nimble Builder.

    • This reply was modified 11 months, 1 week ago by OlegBon.
    Theme Author Nicolas


    The fact that you see “This page uses a custom template” is normal if you use Nimble Builder template.
    What’s not normal is that you cannot edit anything on this page.
    I don’t know how to help unfortunately because I can’t reproduce the problem when using Nimble Builder + Customizr theme, with the latest version of both, and latest version of WP.

    Perhaps if I provide more information, it will become clearer?

    Theme Author Nicolas


    In addition to the troubleshooting steps for Nimble Builder ( in particular the check for plugin conflicts ), you can also try to switch theme, and verify that you don’t have a mu-plugin active that could break things.

    In your next message, please share your system info as indicated here :

    • This reply was modified 11 months, 1 week ago by Nicolas.

    I turned to my provider.
    It turned out that this project fell under the rules of ModSecurity. Already all right.
    Thanks. Have a nice day!

    Theme Author Nicolas


    OK. So do you confirm that the problem is now solved ?

    Yes. The problem was solved.
    This was not due to Nimble Builder and Theme Customizr, but to the settings of the provider on the hosting.

    Theme Author Nicolas


    OK. Thanks for sharing the solution.

Viewing 11 replies - 1 through 11 (of 11 total)
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