Support » Theme: Neve » Nice theme – frustrating message isn’t going away

Nice theme – frustrating message isn’t going away

  • rick1971

    (@rick1971)


    2 months, 2 weeks ago

    The theme itself is nice. I installed it to try it out because it was rated to be fast. It does seem to be pretty fast. The frustration is there is a message in my admin panel asking for a review. I keep hitting “no thanks” yet it keeps showing up. One suggestion was to try leaving a review, which I am. I also tried deactivating and reactivating the plugin, also no luck. Hopefully this review will remove the nag message.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Vytis

    (@bvytis)

    1 month, 4 weeks ago

    Hi @rick1971,

    I’m sorry to hear about this issue.

    Closing the notification should hide it also, have you already resolved this issue or notification still appears?

    Thanks!

    Thread Starter rick1971

    (@rick1971)

    1 month, 4 weeks ago

    Yes. Kept happening and I never got a response in the support forums. Someone in the support forums suggested posting a review would get rid of the nag screen,but this didn’t work either. As of yesterday the nag screen was still there.

    Vytis

    (@bvytis)

    1 month, 2 weeks ago

    Hi @rick1971,

    Got it, thank you for the confirmation.

    I assume this might be happening if there is a conflict with another plugin that prevents notification from being closed, I recommend you try disabling all the other plugins and then close the notification to check if the issue persists.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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