Title: Nice plugin, but….
Last modified: July 24, 2020

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# Nice plugin, but….

 *  Resolved [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [6 years ago](https://wordpress.org/support/topic/nice-plugin-but-51/)
 * Hi, thanks for the plugin, works great, but the is a problem, please we need 
   help fixing it.
 * When we navigate thru other sections of wordpress menu, your plugin creates a
   huge arrow, that doesn´t let work with them. Here is an image so you can see:
   [http://prntscr.com/to06uw](http://prntscr.com/to06uw)
 * And for example, we need to press on Setup Wizard, after installing new plugins,
   so it checks everything is ok and validates, but we just can´t anymore because
   your plugin doesn´t let us. We tryed minimizing it wordpress menu, but didn´t
   solve the problem.
 * Thanks for ghelping us as urgent as possible, as we can´t go on and we have 6
   sites more pending to install your plugin.
 * Cheers!

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Thread Starter [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13256034)
 * No support? But I get message at WP admin panel, to give a nice Review about 
   plugin, but how about support, missing?
 * Thanks
 *  Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/)
 * (@shapedplugin)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13256041)
 * Dear [@ibiza69](https://wordpress.org/support/users/ibiza69/)
 * Thanks for your patience! Sorry for the late reply! Actually we were on vacation.
   🙂
 * However, we have fixed it in the latest version. Please update it.
 * Let me know if you need any more assistance.
 * Have a great day!
 * Thank you.
 *  Thread Starter [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13256463)
 * Thank you very much for answering and hope you are enjoying your vacation.
 * We updated to this last version, but the problem persists, it was not fixed.
 * Thank you!
 *  Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/)
 * (@shapedplugin)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13259524)
 * Hello [@ibiza69](https://wordpress.org/support/users/ibiza69/)
 * Can you please try again after deactivating and deleting the plugin? And then
   download the plugin and install it as usual. Hope this will work fine now. If
   still, it persists, please contact us in our forum.
 * Thank you!
 *  Thread Starter [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13259748)
 * [@shapedplugin](https://wordpress.org/support/users/shapedplugin/) hi!, but we
   can’t do that, as if disable and delete plugin, we will loose all our images 
   being uploaded to plugin as there are lots, as we have job sites and we use your
   plugin for companies images that plublish job offers in our sites and there are
   plenty. Do you have a configuration backup or something like it? As we have a
   few sites +6 with plugin and each have their own companies images being uploaded
   to your plugin. Thanks!
 *  Plugin Author [ShapedPlugin LLC](https://wordpress.org/support/users/shapedplugin/)
 * (@shapedplugin)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13260022)
 * No data/images will be lost though you delete the plugin and reinstall it. Just
   ensure that it is unchecked when you delete the plugin. [https://prnt.sc/tzz62e](https://prnt.sc/tzz62e)
 * Thanks.
 *  Thread Starter [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13260034)
 * Hi [@shapedplugin](https://wordpress.org/support/users/shapedplugin/), thanks
   for explaining steps to go thru! I went thru them and now everything is correct
   😀 !!
 * Thanks a lot for your support, during your vacations and on weekend 😉
 * Have a very, very nice time!
 *  Thread Starter [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13263325)
 * Hi, same problem again. Today we installed a plugin, and the problem with your
   plugin appeared again. We unistalled and reinstalled it, but problems didn´t 
   get solved in this case. Any other idea for taking this huge arrow from wp menu,
   so we can operate with other plugins?
 * Thanks again in advance 🙂
 *  Thread Starter [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * (@ibiza69)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13279187)
 * Fixed! Seems you fixed from your side. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Nice plugin, but….’ is closed to new replies.

 * ![](https://ps.w.org/wp-carousel-free/assets/icon-256x256.png?rev=3506878)
 * [Carousel, Slider, Photo Gallery with Lightbox, Video Slider, by WP Carousel](https://wordpress.org/plugins/wp-carousel-free/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-carousel-free/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-carousel-free/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-carousel-free/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-carousel-free/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-carousel-free/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [ibiza69](https://wordpress.org/support/users/ibiza69/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/nice-plugin-but-51/#post-13279187)
 * Status: resolved