Support » Plugin: Replyable - Subscribe to Comments and Reply by Email » Nice offer, but forget the free plan

Nice offer, but forget the free plan

  • ecdltf

    (@ecdltf)


    5 years, 3 months ago

    Note:

    The described problem may have gone in the meantime. See the posts below.

    This is basically a very great plugin, since it combines post notifications, newsletters and comment notifications all in one.

    The downside is: On the free plan you only get notifications via PHPMailer (via your host’s mailserver). That is, 30% of your mail won’t get through. Maybe more/less.

    If you don’t care, fine. If you do care:

    Use

    I’m really sorry, what these guys are offering is really outstanding. But I dislike any cheapo cheat like that. They should offer a solid free plan. Period.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Postmatic

    (@vernal)

    5 years, 3 months ago

    Hey ecdtif,
    ​
    ​We built Postmatic on phpmailer because after looking at other email-based plugins and talking with other WP professionals it seemed a better choice than relying on wp_mail.

    Also, our technical roadmap calls for mailer functions not available in wp_mail. We don’t mean to cheat anyone. Sorry if you feel that way. Actually our intention is the opposite: we’ve put a lot of sweat and blood into creating a huge amount of technology which we are giving away for free. It kind of hurts to be called a cheapo cheat 🙁

    Phpmail configuration vary from host to host. I’m not sure where your number of 30% comes from. If you are seeing numbers so low you should check with your web host and ask them why you are seeing deliverability problems.

    Best,
    Jason
    ​

    Plugin Author Postmatic

    (@vernal)

    5 years ago

    Hey ecdtif,

    We just released Postmatic 2 which supports sending mail via wp_mail. Give it a try if you’d like.

    We’ll be happy to hear an updated review.

    Jason

    Thread Starter ecdltf

    (@ecdltf)

    5 years ago

    Thanks for the notification. I’ll try it maybe, when I find the time, but currently I’m 100% OK with the above mentioned solutions.

    I didn’t see your previous response from 2 months ago until now:

    With “cheapo cheat” I meant the fact that the free offering didn’t work reliably (couldn’t work reliably due to the mailing approach) and that you didn’t mention this on your page. (Of course, mentioning it, nobody would even try out the free plan…). That means, if a new user doesn’t make thorough mail tests he likely won’t notice until later that a part of the mails never got through. The 30% was an estimated number from my tests with some different mail addresses. As I said, it may be more or less.

    But to honor your fix I’ll up my rating to 4 stars — without having tried the new version.

    Tom

    Plugin Author Postmatic

    (@vernal)

    5 years ago

    Hey Tom,

    Thanks for the followup. We actually advertised that Postmatic uses phpmailer instead of wp_mail in all of our documentation and on our site. Sorry you missed it.

    Thanks for your thoughts and updated review. Do give it a try sometime. The ability to reply to your post and comment notifications is pretty sweet.

    Best,
    Jason

    Thread Starter ecdltf

    (@ecdltf)

    5 years ago

    We actually advertised that Postmatic uses phpmailer instead of wp_mail in all of our documentation and on our site. Sorry you missed it.

    No, I didn’t miss this. But mentioning it without explicitly mentioning the possible consequences of this is just not much worth for the non-technical user 😉

Viewing 5 replies - 1 through 5 (of 5 total)
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