I’m using the pro version for a client and it does what it’s supposed to do. I had some issues with the setup, but they seemed to iron themselves out. I especially like that you don’t need an account on a third-party site to use this plugin. My client is a small-scale company with maybe 3-4 chats a week, and for them, it works fine. They especially appreciate the notification features. I had some issues with time zones, but I emailed the support and got a reply within half an hour, so no complaints there, either!
I really needed the customisation features that come with the pro version, so the free version wasn’t really an option for me. For the price of the pro version, it’s definitely worth it! Especially after going through a bunch of other free plugins…
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