Support » Plugin: WooCommerce » Nginx POST /?wc-ajax=checkout HTTP/1.1 gateway timeout

  • Resolved mandavya2014

    (@mandavya2014)


    Hi WC,

    My nginx server is running fine except for WC errors at checkout page.
    My payment gateways Stripe etc. are throwing ‘Gateway Timeout Error’ on paywall payments from WC checkout.
    Stripe Testing order shows the order as succesful
    I am attaching the related error log

    upstream: “fastcgi://unix:/run/php/php7.4-fpm.sock:”, host: “domain”
    2021/09/03 11:51:02 [error] 148522#148522: *73641 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 122.xx.xx.xxx, server: domain, request: “POST /?wc-ajax=checkout HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php7.4-fpm.sock”, host: “domain”, referrer: “https://domain/checkout/”
    2021/09/03 11:54:26 [error] 148522#148522: *73729 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 122.xx.xx.xxx, server: domain, request: “POST /?wc-ajax=checkout HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php7.4-fpm.sock”, host: “domain”, referrer: “https://domain/checkout/”

    Please investigate this and help.

    Thanks

    Raju

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Sunday Ukafia (a11n)

    (@sukafia)

    Hi @mandavya2014,

    A number of things can cause the error you’re seeing: low server resources, a plugin/theme conflict, etc.

    Can you navigate to WooCommerce > Status > Logs and check if a “fatal-error” log was recorded during the transaction? The log should help point to the cause of the issue. If you need further assistance and the log exists, please share it here with us.

    Additionally, could you share your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

    Thread Starter mandavya2014

    (@mandavya2014)

    Thanks Sukafia,

    I shall provide them now.
    1. I don’t see any WC fatal errors for now(old fatal error files dating to Aug 2021 are there)
    2. `WooCommerce version: 5.6.0
    WooCommerce REST API package: 5.6.0 /wp-content/plugins/woocommerce/includes
    WooCommerce Blocks package: 5.5.1 wp-content/plugins/woocommerce/packages/woocommerce-blocks/
    Action Scheduler package: 3.2.1 /wp-content/plugins/woocommerce/packages/action-scheduler
    WooCommerce Admin package: 2.5.1 /wp-content/plugins/woocommerce/packages/woocommerce-admin
    Log directory writable: /wp-content/uploads/wc-logs/
    WordPress version: 5.8
    WordPress multisite: –
    WordPress memory limit: 256 MB
    WordPress debug mode: –
    WordPress cron:
    Language: en_US
    External object cache: –
    Server environment
    Server info: nginx/1.18.0
    PHP version: 7.4.22
    PHP post max size: 128 MB
    PHP time limit: 500
    PHP max input vars: 1000
    cURL version: 7.68.0, OpenSSL/1.1.1f
    SUHOSIN installed: –
    MySQL version: 5.5.5-10.5.12-MariaDB-1:10.5.12+maria~focal
    Max upload size: 128 MB
    Default timezone is UTC:
    fsockopen/cURL:
    SoapClient: Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument:
    GZip:
    Multibyte string:
    Remote post:
    Remote get:
    Database
    WooCommerce database version: 5.6.0
    Database prefix wp_
    Total Database Size 210.94MB
    Database Data Size 139.36MB
    Database Index Size 71.58MB`

    Plugin Support Mirko P.

    (@rainfallnixfig)

    Hi there,

    Thanks for getting back.

    Please share your full System Status if you want the users on this forum to further investigate what may be happening. You may want to have a look at the forum guidelines on how to post code or this article on how to share the System Status.

    For the meantime, please test your site for conflicts by following instructions on our support documentation:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thanks.

    Thread Starter mandavya2014

    (@mandavya2014)

    Thanks for the suggestions.
    I shall post the missings ASAIC

    Meanwhile, I shall go through the conflict resolution document.

    Raju

    Thread Starter mandavya2014

    (@mandavya2014)

    Hi Mirko, Ukafia and others,

    I am sending the complete system report by WC

    ———————-`
    ### WordPress Environment ###

    WC Version: 5.6.0
    REST API Version: ✔ 5.6.0
    WC Blocks Version: ✔ 5.5.1
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.5.1
    Log Directory Writable: ✔
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: nginx/1.18.0
    PHP Version: 7.4.22
    PHP Post Max Size: 128 MB
    PHP Time Limit: 500
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.12-MariaDB-1:10.5.12+maria~focal
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 5.6.0
    WC Database Prefix: wp_
    Total Database Size: 214.70MB
    Database Data Size: 141.00MB
    Database Index Size: 73.70MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_ac_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ajaxsearchpro: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ajaxsearchpro_priorities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ajaxsearchpro_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_asp_index: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_banhammer: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    wp_digits_blocked_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_digits_mobile_otp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_elfsight_telegram_chat_widgets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_facetwp_index: Data: 1.52MB + Index: 2.17MB + Engine InnoDB
    wp_frm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_frm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_frontend_post_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_frontend_post_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_login_redirects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mepr_events: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mepr_jobs: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wp_mepr_subscriptions: Data: 0.02MB + Index: 0.30MB + Engine InnoDB
    wp_mepr_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mepr_transactions: Data: 0.02MB + Index: 0.33MB + Engine InnoDB
    wp_options: Data: 30.14MB + Index: 0.31MB + Engine InnoDB
    wp_pmxe_exports: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_posts: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_hash: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_popularpostsdata: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_popularpostssummary: Data: 1.52MB + Index: 4.91MB + Engine InnoDB
    wp_postmeta: Data: 14.55MB + Index: 5.03MB + Engine InnoDB
    wp_posts: Data: 33.52MB + Index: 1.17MB + Engine InnoDB
    wp_rcp_customers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rcp_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rcp_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_rcp_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_relevanssi: Data: 21.58MB + Index: 44.19MB + Engine InnoDB
    wp_relevanssi_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_restrict_content_pro: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_search_filter_cache: Data: 1.52MB + Index: 1.31MB + Engine InnoDB
    wp_search_filter_term_results: Data: 0.09MB + Index: 0.16MB + Engine InnoDB
    wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
    wp_terms: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
    wp_term_relationships: Data: 0.30MB + Index: 0.23MB + Engine InnoDB
    wp_term_taxonomy: Data: 1.52MB + Index: 0.17MB + Engine InnoDB
    wp_toolset_associations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_toolset_post_guid_id: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_toolset_relationships: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_toolset_type_sets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_comments_subscription: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_phrases: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_users_rated: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_users_voted: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 1.33MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 11.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.44MB + Index: 0.23MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.39MB + Index: 0.14MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
    wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpbot_subscription: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpbot_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_entries: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_entry_fields: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_emails_log: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_WP_SEO_404_links: Data: 1.03MB + Index: 0.97MB + Engine MyISAM
    wp_WP_SEO_Cache: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_WP_SEO_Groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_WP_SEO_Redirection: Data: 0.53MB + Index: 0.36MB + Engine MyISAM
    wp_WP_SEO_Redirection_LOG: Data: 1.03MB + Index: 0.07MB + Engine MyISAM
    wp_wsal_metadata: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    wp_wsal_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_payouts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_payout_item: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 2.52MB + Index: 1.36MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_prominent_words: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 1.52MB + Index: 0.64MB + Engine InnoDB

    ### Post Type Counts ###

    amp_validated_url: 1063
    attachment: 1236
    br_minmax_limitation: 1
    custom_css: 1
    custom-post-template: 1
    customize_changeset: 12
    elementor_library: 8
    footer: 2
    frm_form_actions: 2
    frm_styles: 1
    gm_menu_block: 1
    go_pricing_tables: 1
    groovy_menu_preset: 1
    happyform: 1
    happyforms-message: 3
    iwp-importer: 8
    mailpoet_page: 1
    memberpressproduct: 1
    memberpressrule: 1
    nav_menu_item: 44
    oembed_cache: 32
    page: 58
    post: 1083
    product: 5
    revision: 1830
    search-filter-widget: 6
    shop_coupon: 3
    shop_order: 69
    shop_order_refund: 1
    super_contact_entry: 4
    super_form: 22
    wc_membership_plan: 2
    wp-types-group: 2
    wpbfwpb_template: 1
    wpcd_coupons: 1
    wpdiscuz_form: 1
    wpforms: 7
    yith_faq: 3
    ywcm_message: 2

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (33) ###

    Admin Menu Editor Pro: by Janis Elsts – 2.15.1
    Advanced Database Cleaner PRO: by Younes JFR. – 3.1.6
    AMP: by AMP Project Contributors – 2.1.4
    Banhammer Pro: by Jeff Starr – 2.3
    Cashfree: by Cashfree Dev – 4.2.2
    Contextual Related Posts: by WebberZone – 3.0.7
    Dilli Email Validator: by Dilli Labs LLC – 1.5.4.0
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
    Elfsight Telegram Chat CC: by Elfsight – 1.1.0
    FacetWP – Color: by FacetWP
    LLC – 1.5.2

    FacetWP – Conditional Logic: by FacetWP
    LLC – 1.4.1

    FacetWP – Hierarchy Select: by FacetWP
    LLC – 0.4.2

    FacetWP – Range List: by FacetWP
    LLC – 0.6

    FacetWP – Time Since: by FacetWP
    LLC – 1.5.1

    FacetWP: by FacetWP
    LLC – 3.8.8

    JNews – AMP Extender: by Jegtheme – 9.0.2
    JNews – Breadcrumb: by Jegtheme – 9.0.0
    JNews – Essential: by Jegtheme – 9.0.1
    JNews – Extended Category Option: by Jegtheme – 9.0.0
    JNews – Paywall: by Jegtheme – 9.0.2
    JNews – Social Login: by Jegtheme – 9.0.0
    WPBakery Page Builder: by Michael M – WPBakery.com – 6.7.0
    Loggedin – Limit Active Logins: by Joel James – 1.3.1
    Search & Filter Pro: by Code Amp – 2.5.8
    SEO Redirection Premium: by Fakhri Alsadi – 3.7
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.16.58.25

    WP Content Copy Protection & No Right Click (premium): by wp-buy – 9.9
    WooCommerce: by Automattic – 5.6.0
    Wordfence Security: by Wordfence – 7.5.4
    WP Mail SMTP Pro: by WPForms – 2.5.3
    WP Maintenance Mode: by Designmodo – 2.4.1
    WPForms: by WPForms – 1.6.3.1
    YITH WooCommerce Checkout Manager: by YITH – 1.6.3

    ### Inactive Plugins (9) ###

    All In One Addons for WPBakery Page Builder (formerly Visual Composer): by Sike – 3.6.1
    FacetWP – Alpha: by FacetWP
    LLC – 1.3.3

    FacetWP – Cache: by FacetWP
    LLC – 1.6

    WP All Export Pro: by Soflyy – 1.6.3
    WP All Import Pro: by Soflyy – 4.6.5
    YITH WooCommerce Minimum Maximum Quantity Premium: by YITH – 1.5.2
    YITH WooCommerce Multi-step Checkout Premium: by YITH – 2.0.9
    Yoast SEO: News: by Team Yoast – 12.6
    Yoast SEO Premium: by Team Yoast – 15.3

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator:
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    paywall_subscribe (paywall_subscribe)
    paywall_unlock (paywall_unlock)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #3665 – /shop/
    Cart: #3666 – /cart/
    Checkout: #3667 – /checkout/
    My account: #3668 – /my-account/
    Terms and conditions: #3390 – /terms-conditions/

    ### Theme ###

    Name: JNews – Child Theme
    Version: 1.0.0
    Author URL: http://themeforest.net/user/jegtheme?ref=jegtheme
    Child Theme: ✔
    Parent Theme Name: JNews
    Parent Theme Version: 9.0.5
    Parent Theme Author URL: http://jegtheme.com/
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Complete: 120
    Oldest: 2021-08-28 12:29:45 +0000
    Newest: 2021-09-04 02:21:47 +0000

    Pending: 5
    Oldest: 2021-09-04 04:24:44 +0000
    Newest: 2021-09-04 12:29:47 +0000

    ### Status report information ###

    Generated at: 2021-09-04 07:59:09 +05:30
    `——————————

    Thread Starter mandavya2014

    (@mandavya2014)

    Hi All,

    Could not succeed so far.
    Any clues from system report?

    Thanks

    Plugin Support Mirko P.

    (@rainfallnixfig)

    Hi @mandavya2014,

    Could not succeed so far.

    Can you confirm what’s the result after performing the conflict testing? Do you still get an error at checkout when you only have WooCommerce active and the default Storefront theme?

    If yes, please share what’s being displayed at that point in the Console tab using developer tools on your browser. For this, right-click on the page or press F12 on the keyboard and select “Inspect” (this option will show up on most browsers). In the developer tools that will pop up you should see a “Console” tab. From there, please send us a screenshot of what’s being displayed using a tool like snipboard.io.

    Thanks.

    Thread Starter mandavya2014

    (@mandavya2014)

    Hi Mirko,

    Thanks.

    I could rectify the error using the guide on second attempt.
    As our friends told, it was a plugin that was behind this error.
    A Email validator plugin did this to me. I have disabled this and the error is gone.

    Thanks to all,

    rgds,

    Mandy

    Plugin Support abwaita a11n

    (@abwaita)

    Glad to hear that the issue is resolved – thanks for the update!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

    Cheers!

    @mandavya2014 what is the name of the email plugin please? for this error

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @navidgar,

    Just to highlight something I’ve observed in @mandavya2014’s System Status Report, I see that they had the plugin Dilli Email Validator: by Dilli Labs LLC.

    Hope this helps.
    Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
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