NGG – conflict with CP_CONTACT_FORM_PAYPAL

  • Resolved FreshIdeaWebsites

    (@freshideawebsites)


    5 years, 6 months ago

    The form which previous worked fine would simply display a blank white-screen on Submit. It should have forwarded to paypal.com for payment.
    After disabling the NGG plugin (v3.0.8) the form now works correctly.

    Error log …
    [01-Oct-2018 21:05:45 UTC] PHP Fatal error: Uncaught Error: Call to undefined function et_fb_enabled() in /home/torontochildrens/public_html/wp-content/themes/Divi/includes/builder/framework.php:220
    Stack trace:
    #0 /home/torontochildrens/public_html/wp-includes/class-wp-hook.php(286): et_builder_get_animation_data(”)
    #1 /home/torontochildrens/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #2 /home/torontochildrens/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #3 /home/torontochildrens/public_html/wp-includes/general-template.php(2630): do_action(‘wp_footer’)
    #4 /home/torontochildrens/public_html/wp-content/plugins/nextgen-gallery/non_pope/class.photocrati_resource_manager.php(194): wp_footer()
    #5 /home/torontochildrens/public_html/wp-content/plugins/nextgen-gallery/non_pope/class.photocrati_resource_manager.php(224): C_Photocrati_Resource_Manager->output_buffer(true)
    #6 /home/torontochildrens/public_html/wp-includes/class-wp-hook.php(286): C_Photocrati_Resource_Manager->shutdown(”)
    #7 /home/to in /home/torontochildrens/public_html/wp-content/themes/Divi/includes/builder/framework.php on line 220

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Imagely

    (@imagely)

    5 years, 6 months ago

    Hi @freshideawebsites –
    Let’s first check the server settings to make sure you have everything up to date. Reach out to your hosting provider and confirm they have the WordPress.org Requirements settings in place:

    MySQL v5.6 (or higher)
    PHP 7.2 (or higher)

    Memory limit: 250MB (or higher)
    Upload limit: 50MB (or higher)
    Post limit: 50MB (or higher)
    /wp-content directory has sufficient permissions (i.e. 755)

    With those in place, everything should work smoothly for you. If the issue still shows up, let’s check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue still appear? If so, temporarily switch to a WordPress default theme (this deactivation is only intended to quickly check to see if the issue goes away or is still present). If by deactivating the other plugins the issue does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results 🙂

    Mihai

    gabyimagely

    (@gabyimagely)

    5 years, 2 months ago

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

    – Gaby, Customer Support.

Viewing 2 replies - 1 through 2 (of 2 total)
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