Title: Nextgen stopped working correctly
Last modified: August 21, 2016

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# Nextgen stopped working correctly

 *  [Richard](https://wordpress.org/support/users/richrossi/)
 * (@richrossi)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/nextgen-stopped-working-correctly/)
 * Running Nextgen v2.0.0.
 * It has been working fine. I logged onto my site the other day and the slideshow
   is not viewing correctly. The images are cropped to a much smaller size and above
   the image is a link to: [Show Picture List] which was never visible before.
 * please view my site at: [http://www.ctkla.org](http://www.ctkla.org)
 * [http://wordpress.org/plugins/nextgen-gallery/](http://wordpress.org/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/nextgen-stopped-working-correctly/#post-4022015)
 * [@richard](https://wordpress.org/support/users/richard/): To remove the “Show
   Picture List” please go to Gallery > Gallery Settings > Slideshow and check to
   remove that. You can also do it for that specific page post by clicking on the
   image placeholder for the gallery, going to the Customize Gallery Settings accordion,
   and selecting not to show the link there.
 * On the cropping/sizing, I’m not sure what’s happening there. Can you go to both
   of the same places as above, and check the slidesshow dimension you have set?
 * Thanks.
 *  Thread Starter [Richard](https://wordpress.org/support/users/richrossi/)
 * (@richrossi)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/nextgen-stopped-working-correctly/#post-4022074)
 * Hello thanks for the reply. OK I changed the setting to not show thumbnail link
   where you said and it worked. Now, regarding the size issue, the image size is
   500w x 750h. The slideshow size is 400w x 600h. I changed the slideshow to size
   to match the image size and I am still getting the same cropped results.
 * I don’t know why this is happening. It was working fine for months.
 *  Thread Starter [Richard](https://wordpress.org/support/users/richrossi/)
 * (@richrossi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/nextgen-stopped-working-correctly/#post-4022240)
 * Since my last post I was able to correct the problem and it has been working 
   fine until today.
 * Today, on the the short code was visible on the page. I deleted it and reinserted
   a new basic slideshow of a gallery. It will not work. I get a thumbnail only 
   of 1 image. I cleared the image buffer, no help, I deleted and reinserted a new
   slideshow, no help.
 * I went through all the variables, no help.
 * Can someone shed some light on this please.
 * Thank you,
 * Richard
 *  Thread Starter [Richard](https://wordpress.org/support/users/richrossi/)
 * (@richrossi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/nextgen-stopped-working-correctly/#post-4022241)
 * Since my last post I was able to correct the problem and it has been working 
   fine until today.
 * Today, on the the short code was visible on the page. I deleted it and reinserted
   a new basic slideshow of a gallery. It will not work. I get a thumbnail only 
   of 1 image. I cleared the image buffer, no help, I deleted and reinserted a new
   slideshow, no help.
 * I went through all the variables, no help.
 * Can someone shed some light on this please.
 * Thank you,
 * Richard
 *  Thread Starter [Richard](https://wordpress.org/support/users/richrossi/)
 * (@richrossi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/nextgen-stopped-working-correctly/#post-4022242)
 * Since my last post I was able to correct the problem and it has been working 
   fine until today.
 * Today, on the the short code was visible on the page. I deleted it and reinserted
   a new basic slideshow of a gallery. It will not work. I get a thumbnail only 
   of 1 image. I cleared the image buffer, no help, I deleted and reinserted a new
   slideshow, no help.
 * I went through all the variables, no help.
 * Can someone shed some light on this please.
 * Thank you,
 * Richard
 * please view my site at: [http://www.ctkla.org](http://www.ctkla.org)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Nextgen stopped working correctly’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Richard](https://wordpress.org/support/users/richrossi/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/nextgen-stopped-working-correctly/#post-4022242)
 * Status: not resolved