Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Nextgen Pro Lightbox not working since update

  • Resolved thomsonson


    hi, I am running WP 5.6, Nextgen 3.4.7 and Nextgen Plus 1.7.0.
    Since the last updates I have found that Pro Lightbox is not working properly, as on the linked page. Clicking an image does not open the lightbox, though the URL in the title bar will change.
    Clicking the 1st image in the gallery for example, results in:
    If I reload this URL the lightbox will sometimes open. I have tried deactivating the other plugins and switching to twentytwenty theme but nothing solves the issue. I notice that other lightboxes, for example Simplebox will open fine, just not Pro Lightbox.

    The page I need help with: [log in to see the link]

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  • Plugin Support Benjamin


    This sounds like a problem due to the most recent WordPress / jQuery updates. Is your NextGEN & NGG Pro up to date?

    It is also possible for third party code extend jQuery’s animations and effects which could be responsible: activating the “Enable jQuery MigrateHelper” plugin could be a temporary bandage until authors have had more time to catch up and update their code.

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