Title: NextGen Pro
Last modified: August 22, 2016

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# NextGen Pro

 *  [osalepito](https://wordpress.org/support/users/osalepito/)
 * (@osalepito)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/nextgen-pro-4/)
 * Where do we find help for NextGen Pro version? I tried using [http://www.nextgen-gallery.com/help/](http://www.nextgen-gallery.com/help/)
   but NO help
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/nextgen-pro-4/#post-5568181)
 * [@osalepito](https://wordpress.org/support/users/osalepito/) – There is a great
   deal of articles for help with NextGEN Pro on that page … but you should also
   consider using your member’s area to contact our Support team directly for any
   questions or concerns with NextGEN Pro.
 * Thanks!
 * – Cais.
 *  Thread Starter [osalepito](https://wordpress.org/support/users/osalepito/)
 * (@osalepito)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/nextgen-pro-4/#post-5568262)
 * > but you should also consider using your member’s area to contact our Support
   > team directly for any questions or concerns with NextGEN Pro.
 * I sent them a question BEFORE I started this post but NO response. Do you have
   an email to the support team? I am a NextGEN PRO Member and this support issue
   is a big concern
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/nextgen-pro-4/#post-5568287)
 * [@osalepito](https://wordpress.org/support/users/osalepito/) – This link is where
   you need to go (its under the login menu item): [http://www.nextgen-gallery.com/support/](http://www.nextgen-gallery.com/support/)
 * It will provide a form that starts the process and we will email you back … there
   are currently no unanswered emails in our support queue (as of this response).
 * – Cais.
 *  Thread Starter [osalepito](https://wordpress.org/support/users/osalepito/)
 * (@osalepito)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/nextgen-pro-4/#post-5568475)
 * Is it possible to submit a support request from a localhost machine.
 * From my PC I get the following error;
    - The website field is required
    - The hosting provider field is required
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/nextgen-pro-4/#post-5568477)
 * [@osalepito](https://wordpress.org/support/users/osalepito/) – The form allows
   you to note those items as appropriate to the site you are reporting about … 
   as its a “local” site it could be more difficult to troubleshoot so please include
   as much details about the environment and the problem as possible.
 * Thanks!
 * – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘NextGen Pro’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/nextgen-pro-4/#post-5568477)
 * Status: not a support question