Title: NextGen non responsive
Last modified: August 22, 2016

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# NextGen non responsive

 *  [Cubmaster107](https://wordpress.org/support/users/cubmaster107/)
 * (@cubmaster107)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/)
 * I’m running two installations of NextGen Gallery. One is responsive while the
   other isn’t. I’ve rechecked all settings. Please advise.
 * Non-responsive: [http://iclodge.net/](http://iclodge.net/)
    Responsive: [http://testing.iclodge.net/](http://testing.iclodge.net/)
 * WP 4.0
    NG 2.0.66.27 Headway theme
 * Thank you.
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [tizz](https://wordpress.org/support/users/tizz/)
 * (@tizz)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268834)
 * [@cubmaster107](https://wordpress.org/support/users/cubmaster107/), They are 
   different.
    At [http://testing.iclodge.net/](http://testing.iclodge.net/) there
   is a NextGEN slideshow, at [http://iclodge.net/](http://iclodge.net/) there is
   another slideshow, not one of NextGEN.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268904)
 * [@cubmaster107](https://wordpress.org/support/users/cubmaster107/) – It appears
   the first site is using NextGEN Gallery and a third party extension (NextGEN 
   Galleryview?) which we do not support … and has been found to be incompatible
   at times as well.
 * – Cais.
 *  Thread Starter [Cubmaster107](https://wordpress.org/support/users/cubmaster107/)
 * (@cubmaster107)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268980)
 * You are correct I was/am using NextGEN Galleryview. The shortcode is the one 
   from that extension that allows the plugin to work. Disabling it results in just
   the single thumbnail image being displayed again. In a separate post you suggested:
 * “It may be best to manually re-install NextGEN Gallery via FTP over-writing all
   file and folders under /plugins/nextgen-gallery/ and if the issue persists re-
   apply the patch by overwriting the existing file as recommended.”
 * If I do this will I have to recreate all of my galleries? A very time consuming
   proposition. Will the update to the plugin be available soon?
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268984)
 * [@cubmaster107](https://wordpress.org/support/users/cubmaster107/) – If you have
   the patch file you should just be able to replace the current file with it … 
   this fix will also be in our next release as well.
 * – Cais.
 *  Thread Starter [Cubmaster107](https://wordpress.org/support/users/cubmaster107/)
 * (@cubmaster107)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268985)
 * I appreciate the help. Can you tell me please where the patch file is that I 
   can download, which file specifically it is to replace and if it will require
   me to rebuild the galleries?
 *  [tizz](https://wordpress.org/support/users/tizz/)
 * (@tizz)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268986)
 * [@cubmaster107](https://wordpress.org/support/users/cubmaster107/), you can ask
   the patch [here](http://www.nextgen-gallery.com/report-bug/).
    You’ll just have
   to upload it via FTP I guess and no, surely you do not need to rebuild the galleries.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268987)
 * [@tizz](https://wordpress.org/support/users/tizz/) – Thanks!
 * [@cubmaster107](https://wordpress.org/support/users/cubmaster107/) – Just as 
   [@tizz](https://wordpress.org/support/users/tizz/) noted, please send us a Bug
   Report, we will reply with the necessary specific instructions.
 * Thanks!
 * – Cais.
 *  Thread Starter [Cubmaster107](https://wordpress.org/support/users/cubmaster107/)
 * (@cubmaster107)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268989)
 * Thank you [@tizz](https://wordpress.org/support/users/tizz/) and Cais. I’ve submitted
   the bug report.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268992)
 * [@cubmaster107](https://wordpress.org/support/users/cubmaster107/) – Thanks!
 * – Cais.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘NextGen non responsive’ is closed to new replies.

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 * 9 replies
 * 3 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/nextgen-non-responsive/#post-5268992)
 * Status: not a support question