• Resolved enigma60

    (@enigma60)


    Since updating WordPress and Divi to the latest versions I can no longer choose colours in the Divi builders background gradient section as the select colour buttons are missing. They return if I deactivate the Nextgen Galley pluging. Have tested all other plugins and it is only Nextgen causing the issue.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @enigma60,

    We are sorry for the inconveniences. We have received a couple of other reports lately so we will try to discuss about a possible fix with our developers.

    Thread Starter enigma60

    (@enigma60)

    Much appreciated as a fix for this issue would be a great help as I don’t want to stop using the Nextgen Gallery.

    Thank you so much for letting us know @enigma60
    Feel free to write us back.

    Hi, I have a similar problem. When NGG is active, the picker does not work in the Divi builder to select the background color. After deactivating the NGG picker in Divi builder works normally.
    I use WP 5.3, NGG 3.2.19, Divi 4.0.6

    Thread Starter enigma60

    (@enigma60)

    Any progress on this issue with the color picker not showing for gradient backgrounds when using Elegant themes Divi builder? Also add a background color does not work. Clicking the plus in the circle to add a background color does nothing. I need to change lots of background gradients and background colors. It is a pain having to disable the Nextgen plugin as visitors to the site message me saying the gallery is broken and just displaying the code.
    Will purchase the pro version if this is fixed soon otherwise I need to find another gallery plugin.

    Hi, after update NGG to 3.2.21 problem stayed:-\

    Hello @enigma60

    Apologies for all the inconvenience.
    We are happy to help, our developers already fixed the problem in code.
    Nevertheless, it’s yet to be released.

    Feel free to report this as a bug https://www.imagely.com/report-bug/, in that way we can let you know as soon as the fix is released.

    Note: do not forget to include this forum URL in your report, let them know that Gaby referred you.

    Hi, after update NGG to 3.2.23 problem stayed:-\

Viewing 8 replies - 1 through 8 (of 8 total)
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