Support » Plugin: NextGEN Gallery - WordPress Gallery Plugin » NextGen Gallery will not upload pictures

  • Resolved LapseOfTimeHK

    (@lapseoftimehk)


    Just completed a clean install of newest version of WordPress. As I need to set-up a web-store the first change to the site was to install Nextgen-gallery following the instructions on your site.

    I’m experiencing the failure of adding images to the gallery as so many others have posted. I’ve ensured that all images are below the recommended width.

    Is there a way of installing them manually via FTP and manage them directly on the server end?

    Thanks in advance,

    https://wordpress.org/plugins/nextgen-gallery/

Viewing 12 replies - 1 through 12 (of 12 total)
  • d97jes

    (@d97jes)

    I have the same problem since last update.

    snopy81

    (@snopy81)

    Me too, since last update (Version 2.0.66.27)
    Error Message: upload complete, 0 images were uploaded

    Plugin Author photocrati

    (@photocrati)

    @lapseoftimehk – Are you having issues uploading with only NextGEN Gallery and a default WordPress Twenty series theme? If so, what web host are you using and what are the Server Settings you see under Gallery > Overview?

    @d97jes & @snopy81 – Please start your own topics as there can be a great many contributing factors that may cause similar symptoms to occur on any site.

    Thanks!

    – Cais.

    LapseOfTimeHK

    (@lapseoftimehk)

    I’m only having problems uploading NextGen Gallery. I’m using the default gallery 2014.

    I’m using a local host ABCHK. They moved me to a new server set-up with the following setting. I did notify them it was for WordPress before upgrade and new what I needed (they said they did)

    Server Setting
    Operating System : Linux (64 Bit)
    Server : Apache/2
    Memory usage : 38.76 MByte
    MYSQL Version : 5.1.54
    SQL Mode : Not set
    PHP Version : 5.2.16
    PHP Safe Mode : Off
    PHP Allow URL fopen : Off
    PHP Memory Limit : 128
    PHP Max Upload Size : 50M
    PHP Max Post Size : 50M
    PCRE Backtracking Limit : 500000
    PHP Max Script Execute Time : 30s
    PHP Exif support : No
    PHP IPTC support : Yes
    PHP XML support : Yes

    LapseOfTimeHK

    (@lapseoftimehk)

    A few more details to help you resolve this issue.

    Web Browser both IE 10 and Chrome 35.0.1916.153

    File info
    No special characters
    All images 900 x 500
    File Sizes are all under 2mb
    Flies are all .jpg

    Folder is set to 777 presently to ensure no issues with permissions. I’ve changed it back to 755.

    Please note that at present I’ve rolled back to the old site. Also as I’m in HK we are dealing with a large time difference.

    LapseOfTimeHK

    (@lapseoftimehk)

    At present the hosting company is moving me to a new server with a newer version of PHP. They need to re-direct DNS table so at present the server is down.

    bwebwporg318

    (@bwebwporg318)

    Plugin Author photocrati

    (@photocrati)

    @lapseoftimehk – Once your server/site is resolving correctly again you may need to use the Reset Option under Gallery > Other Options.

    I would also suggest using the clear image cache under Gallery > Other Options > Miscellaneous.

    Also to note, please ensure the server setting: PHP Allow URL fopen is set to On (not Off as you have shown above) … hopefully the “new” server will also have much more current PHP and MySQL installed and in use.

    Please let us know how things turn out.

    Thanks!

    – Cais.

    adwo

    (@adwo)

    I have the same problem. After installing the newest version of your plugin at the newest version of WordPress.

    Plugin Author photocrati

    (@photocrati)

    @adwo – Please start your own topic so we can address your site’s specifics.

    Thanks!

    – Cais.

    LapseOfTimeHK

    (@lapseoftimehk)

    I’ve resolved the issue by upgrading the server on the hosts end. The following link should be easier to find on your site as it cut the time down to resolve issue exponentially.

    Image Upload Problems: Overview

    Plugin Author photocrati

    (@photocrati)

    @lapseoftimehk – I’m happy that you were able to resolve this issue … and that the article from our Photocrati Theme’s help documentation was able to provide assistance with it.

    – Cais.

Viewing 12 replies - 1 through 12 (of 12 total)
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