Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » NextGen Gallery Plugin Disappeared from Dashboard Sidebar

  • Resolved steckinsights

    (@steckinsights)


    During some regular usage of the NextGen Gallery plugin, I selected a lightbox setting, saved it and then noticed the the NextGen Gallery plugin was no longer visible in the sidebar of the admin dashboard.

    I’ve tried reinstalling it from the WordPress Plugin Repository as well as directly through a ZIP. I’ve disabled all other plugins and tried the twentyfifteen theme. None of these have worked.

    What would cause the plugin to disappear from the sidebar?

    Additional Info:
    – WordPress up to date? Yes
    – NextGEN up to date? Yes
    – What version of NextGEN Gallery did you upgrade from? Issue not related to upgrade.
    – MySQL up to date (at least 5.0)? Yes
    – PHP up to date (at least 5.2.4)? Yes
    – The mod_rewrite Apache module activated? Yes
    – PHP Safe Mode OFF? Yes
    – Who are you hosted with? HostGator
    – What theme are you running? Custom Child Theme for Genesis Framework
    – Which plugins do you have installed and activated? Advanced Access Manager, Akismet, BackupBuddy, Checkout Field Manager for WooCommerce, Cyclone Slider 2, Debug Bar, Dynamic Widgets, Easy Content Types, Deactivate, Gravity Forms, Image Widget, iThemes Security, Regenerate Thumbnails, Soliloquy, White Label CMS, WooCommerce, WooCommerce PayPal Payments Advanced Gateway, WooThemes Helper, WordPress SEO, WP Maintenance Mode
    – Does this error still occur if you switch your theme to a WordPress Twenty series theme and deactivate all plugins except NextGEN Gallery? Yes

    https://wordpress.org/plugins/nextgen-gallery/

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