Title: NextGEN Gallery help needed Last modified: August 19, 2016 --- # NextGEN Gallery help needed * Resolved [alev](https://wordpress.org/support/users/alev/) * (@alev) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/) * Hi It seem so hard to get help sometimes But I am hopping some one will pont me to a right direction.. Here is the problem: First SLIDE SHOW refuse to work…. the loading animation spinning and spinning and nothing happened. Second this one is frustrate me more then any thing if you click on thumb in gallery normally I should get 60% transparent screen with image but one time it wok and another time it just pops new window in the browser. And the final issue is that when the gallery preview is closed and page opens up I get WHITE Square at the top of the page and until i refresh page it is there….. some thing is VERY WRONG. Can any one tell me what if any thing I am doing wrong.. if you like to see what I am talking about here is link * [http://www.wqcontheweb.com/index.php/portfolio/logos/](http://www.wqcontheweb.com/index.php/portfolio/logos/) Thank you in advance * Lev Viewing 12 replies - 1 through 12 (of 12 total) * [LSP Sopheak](https://wordpress.org/support/users/lsp_sopgheak/) * (@lsp_sopgheak) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004132) * Hi * I think you may wrong at the installation point. Please re-install it and try it agian… * I’ve tested this plug-in. Everything is working, but it broked my menu (drop down list)_On event mouseOver… * Now my menu is stop working… * Did you know how to fix it? * Thanks! * Thread Starter [alev](https://wordpress.org/support/users/alev/) * (@alev) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004172) * What menu are you using? My menu is sreight forward CSS with js script for sub areas As to installation Did you had a chance to look at link I rpovide * I will reinstall let see * Thanx * [LSP Sopheak](https://wordpress.org/support/users/lsp_sopgheak/) * (@lsp_sopgheak) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004200) * My problem may cause by js code… * However, thanks for your reply. * [Opto-mystic](https://wordpress.org/support/users/opto-mystic/) * (@opto-mystic) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004217) * …ehem… * Alev & LSP * You seem to be hijacking this thread… * Thread Starter [alev](https://wordpress.org/support/users/alev/) * (@alev) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004218) * Actually we do not. I am still waiting for some on to tell me what is wrong with my gallery I can live with some bugs here and there but white box at the top of header is terrible and i had try every this and it is not going a way. As soon as you close pop-up viewer.. Spm at list LSP try to help…. * [LSP Sopheak](https://wordpress.org/support/users/lsp_sopgheak/) * (@lsp_sopgheak) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004220) * Hmmm…. * I’m still can’t fix this problem… 🙁 * Thread Starter [alev](https://wordpress.org/support/users/alev/) * (@alev) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004222) * Sorry to here this. I actually in the corner as well. I need to find similar plugin as NexGen to replace it. I cannot fiegured out why are I am having the issue… * Be intouch * Lev * [LSP Sopheak](https://wordpress.org/support/users/lsp_sopgheak/) * (@lsp_sopgheak) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004223) * It’s really mess up with WP and plug-in… Joomla is better? * Alev, did you think that? * [Opto-mystic](https://wordpress.org/support/users/opto-mystic/) * (@opto-mystic) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004225) * I owe you both an apology – I misread the Thread starter. I am a manager on another very large forum & we jump on thread hijackers (an folk who poke their nose in!) * Sorry. * I had a similar issue with my site using IE8. I found a perfect solution in post 6 in the [this thread](http://wordpress.org/support/topic/nextgen-slideshow-not-working-in-ie8?replies=19). * I hope that helps * Thread Starter [alev](https://wordpress.org/support/users/alev/) * (@alev) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004226) * @ Opto-mystic Not a problem As to a thread you provide thanx however it is not apply to my problem. Unfortunately my problem not with IE display my problem is the it do not work as it intended, plus that white box at the header of the page when you finish viewing images and close pop page, not count that ( I do not like it but I can deal with it) one time it open as pop-up with sheer background and the other time it pop in a new page…… Plus slide show do not work at all… [@lsp](https://wordpress.org/support/users/lsp/) I love word press and actually Not a big on Joomla ( I hate all the check boxes to annoying) creating templates much more expansive for a initial costs for a clients…. * To all NextGEN Gallery is a wonderful plug in however getting support for it not easy I need to use something else .. Any one know of a plagin similar to Nextgen? * I am kings of at the end… my site galleries look like CROP after you finish looking at images PLEAS ADVISE * THANX * Thread Starter [alev](https://wordpress.org/support/users/alev/) * (@alev) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004227) * I resolve the issue * Thanx * [LSP Sopheak](https://wordpress.org/support/users/lsp_sopgheak/) * (@lsp_sopgheak) * [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004232) * Thx 😀 to Alev and Opto-mystic…. for joining this forum… Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘NextGEN Gallery help needed’ is closed to new replies. ## Tags * [gallery](https://wordpress.org/support/topic-tag/gallery/) * 12 replies * 3 participants * Last reply from: [LSP Sopheak](https://wordpress.org/support/users/lsp_sopgheak/) * Last activity: [15 years, 1 month ago](https://wordpress.org/support/topic/nextgen-gallery-help-needed/#post-2004232) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics