Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » NextGen Gallery deactivated after update, no longer in plugin list

  • Resolved skendus

    (@skendus)


    All of my galleries on https://palde.org/photos-videos/ are no longer visible. It looks like this error occurred after updating to NextGEN Gallery 3.2.2 from 3.1.17 on 5/27/2019.

    I noticed this error on the plugin page: The plugin nextgen-gallery/nggallery.php has been deactivated due to an error: Plugin file does not exist.

    I tried to reinstall the plugin through the WordPress interface, but installation fails. I receive this message: Installation failed: Destination folder already exists.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • skendus

    (@skendus)

    Anyone with any suggestions? @mihaiimagely

    • This reply was modified 1 month ago by  skendus.
    skendus

    (@skendus)

    Using FileManager, the nextgen-gallery directory still exists on the folder, but the plugin does not display in the Plugins area of WordPress, so I cannot delete, deactivate, or activate it. I tried to overwrite the directory with the most nextgen-gallery folder (downloaded this morning), but I receive the error:

    Unable to connect to backend. HTTP error 400

    skendus

    (@skendus)

    I just resolved this by deleting the original nextgen-gallery folder and reinstalling it. I was hesitant because I didn’t want to lose the existing galleries.

    All is fine and the old galleries are intact.

Viewing 3 replies - 1 through 3 (of 3 total)
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