Title: NextGen Gallery Cannot edit thumbs
Last modified: February 14, 2017

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# NextGen Gallery Cannot edit thumbs

 *  Resolved [Indigodog](https://wordpress.org/support/users/indigodog/)
 * (@indigodog)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/nextgen-gallery-cannot-edit-thumbs/)
 * When I try editing thumbnails in a NextGen gallery, I can no longer draw a marquee
   around the image to crop it. Instead of drawing a marquee, the mouse “grabs” 
   the image and drags it. The site’s WP core files and plugins are all up-to-date
   and I have not updated them recently. The problem just started occurring today…
   prior to this thumb editing worked fine. I’ve tried two different browsers, cleared
   caches, etc. Suggestions?
    -  This topic was modified 9 years, 2 months ago by [Indigodog](https://wordpress.org/support/users/indigodog/).

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/nextgen-gallery-cannot-edit-thumbs/#post-8809185)
 * [@indigodog](https://wordpress.org/support/users/indigodog/) – Have you tried
   deactivating all of your plugins, clearing your browser cache (and site caches
   if you are using a caching plugin), then reactivating the NextGEN plugin?
 * If this fixes the problem then it was likely one of the deactivated plugins that
   was causing an issue. Now, retrace your steps activating each plugin and re-checking
   to see if the problem returns. If it does then that last activated plugin was
   probably the one. Keep reactivating and in most cases it is also best to keep
   checking after each plugin, sometimes there may be more than one plugin on a 
   site that will create an issue. If you do find one (or more) plugins causing 
   this problem we would greatly appreciate your feedback on them so the developers
   may address them as soon as they can.
 * Also to note, in rare cases it may be the theme itself that is causing a conflict
   so while you have just the NextGEN plugin activated you might consider temporarily
   switching to one of the default WordPress Twenty series themes and see if this
   corrects the issue as well.
 * If the problem still persists after all of this we would still want to know, 
   even more so, as we will still want to sort out the issue and may need additional
   details.
 * Thanks!
 * – Cais.

Viewing 1 replies (of 1 total)

The topic ‘NextGen Gallery Cannot edit thumbs’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

## Tags

 * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/)

 * 1 reply
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/nextgen-gallery-cannot-edit-thumbs/#post-8809185)
 * Status: resolved