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next gen showing a white space but no player

  • WP version 2.71
    os-linux
    hosting environment shared

    I’ve installed nextgen, and am getting a while space with no player or image at all. I have uploaded the player to the uploads folder, checked the style sheet and removed all of “clear:both” listings and still have nothing.

    Can someone please help? I’ve been trying to figure this out now for three days, and am loosing my mind 🙁

    cheers!

    Frank

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