[newsletter:post_title] does not work in subject

  • Resolved ibes

    (@ib4s)


    3 years ago

    Hi there,

    we use the mailpoet to inform our subscribers about new blog posts.
    We want the title of the 1 newest post that is featured in that newsletter in the subject line.

    The shortcode [newsletter:post_title] should do that.

    In the preview this works as expected.
    I live mode it doesn’t work.

    As it works in preview we don’t have a clear idea what the problem is.
    Do you have ideas what we could try?

    Just started with a premade template, boiled it down.
    Works in the preview – we will see if that helps live.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Elvira K. a11n

    (@treibalen)

    3 years ago

    Hi there @ib4s,

    Thanks for reaching out!

    This doesn’t sound right indeed. Can you please share screenshots of the preview and the actual email that you received?

    Cheers!

    Thread Starter ibes

    (@ib4s)

    3 years ago

    I am now in contact with the paid support.

    I can do screenshots but I am not sure what part of the screenshot could help?

    As the preview works I am 99% sure I do not have a typing error.

    The one has a subject line as expected – the other says “Kein Betreff” which is German for “no subject” – I guess my mail client does that?!
    If I add something besides the shortcode the prefix ends up in the subject but the shortcode stays blank.

    If you can give me instructions on what to focus on in the screenshots I am happy to provide them.

    dromero20

    (@dromero20)

    3 years ago

    Hi!

    We would like to see screenshots of the part where the shortcode is added (the part that doesn’t render), to compare.

    You can also share the preview link with us:

    – https://kb.mailpoet.com/article/290-check-your-newsletter-before-sending-it

    Thread Starter ibes

    (@ib4s)

    3 years ago

    I figured it out.
    It’s a problem that Polylang caused while fetching the post-title

Viewing 4 replies - 1 through 4 (of 4 total)
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