newsletter stopped working?

  • Resolved Medran

    (@medran)


    6 years, 5 months ago

    This is the message I get:

    Sending is paused because MailPoet prevents MailPoet from delivering emails with the following error: Insufficient privileges

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • dhharris

    (@dhharris)

    6 years, 5 months ago

    Same issue for me…Sending PAUSED due to Insufficient Privileges. Has been working fine for months.

    Thread Starter Medran

    (@medran)

    6 years, 5 months ago

    I ended up having to cancel my subscription and re-sign up for a new one… very odd as I only send my newsletter to less than 300 subscribers.

    nannycarrie

    (@nannycarrie)

    6 years, 5 months ago

    Same here!
    Had the error “Insufficient privileges” when trying to send a preview to myself.
    Canceled my free subscription, got a new one and now it is working again… really weird :-/

    Wysija

    (@wysija)

    6 years, 5 months ago

    That was a temporary issue with the server in charge of validating the keys. It’s all working fine now.

    dhharris

    (@dhharris)

    6 years, 5 months ago

    I can confirm this is again working perfectly!

    igorpureta

    (@igorpureta)

    6 years, 5 months ago

    I can confirm that this issue is still persisting, so please, check again. Check your twitter and FB account for details.

    gargravarr

    (@gargravarr)

    6 years, 5 months ago

    The problem remains for me

    igorpureta

    (@igorpureta)

    6 years, 5 months ago

    Contact them over Twitter or Facebook or whatever to reset your Activation Key. It worked for me afterwards.

Viewing 8 replies - 1 through 8 (of 8 total)
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