Support » Plugin: MailPoet - emails and newsletters in WordPress » Newsletter not received (not sent?)

  • Resolved fran330


    I use “Post Notifications”. It was set to send our first newsletter today at 13:00 (01 PM), my timezone being Brussels.
    It’s now 16:15 here and we haven’t received the newsletter yet.

    In my MailPoet Design Page, the post still shows, which means, I guess, that the newsletter hasn’t been sent…

    For your info :
    – I tested with a test-post and a test list (on the 12th of May) and it worked perfectly.
    – Just now, I tried to find and apply solutions from your Help page but I didn’t find the right solution.
    – I could try again and set the time later today but I am afraid the receivers would receive 2 identical newsletters… That’s why I prefer to ask for your help.

    I hope you can help me,

    The page I need help with: [log in to see the link]

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  • fran330


    Problem resolved.
    Thanks to the MailPoet support 🙂

    How was it resolved? I have the same problem: newsletters being send but not received unless I remove 2 out of the 11 topics…

Viewing 2 replies - 1 through 2 (of 2 total)
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