News Ticker: Post title disappearing if using the plugin on category page

  • Resolved kadrikabbani

    (@kadrikabbani)


    3 months, 1 week ago

    Hello,

    I am using the newsticker plugin and configured it in order to show all latest posts one from all categories. I am very happy with it and I am currently using it in the header, so it will appear on every page.

    Unfortunately it is disapearing once I click on the category page. It seems that the plugin takes his information from the blog posts from domain.com/…. but once you put the shortcode on a category page it is not able to find the posts because he would need to get the posts from domain.com/category/… and he could not find the blogposts so no post title is appearing in the news ticket.

    I am forced to use a different header for category pages which is very stupid to be honest. I hope you have a solution for that.

    Thanks

    Br

    • This topic was modified 3 months, 1 week ago by kadrikabbani.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Realwebcare

    (@realwebcare)

    3 months, 1 week ago

    Hello Br,

    Thank you for reaching out and sharing your experience with the T4B News Ticker plugin. We truly appreciate your feedback.

    I’m pleased to inform you that in version 1.3.4, we’ve made improvements that resolve the issue of the ticker disappearing on category and tag pages. By default, the ticker will now show on these pages as expected.

    We’ve also added a new option that allows users to disable the ticker specifically on tag or category archive pages, but this setting is unchecked by default. If you don’t want the ticker to appear on those pages, you can enable this option in the settings.

    There’s no need to change anything in your case, as the ticker should work perfectly on tag and category pages with the default settings.

    I hope this helps! If you have any other questions or need further assistance, feel free to reach out.

    Thank you again for your continued support!

    Best regards,
    Iftekhar

    Thread Starter kadrikabbani

    (@kadrikabbani)

    3 months, 1 week ago

    Hello Iftekhar,

    thanks for the positive feedback. May i know when the new version will be released, as I am using the plugin for a customer website which will be handed over in few days?

    thanks

    br

    Plugin Author Realwebcare

    (@realwebcare)

    3 months, 1 week ago

    Hi,

    As I mentioned in my earlier reply, the new version has already been released. Please check your WordPress admin dashboard for the update notification. You should see the latest version available for update.

    Let me know if you need any assistance!

    Best regards,
    Iftekhar

    Thread Starter kadrikabbani

    (@kadrikabbani)

    3 months, 1 week ago

    Thanks a lot Iftekhar and sorry for my misunderstanding. I have tried it and It is working now perfectly. Thanks a lot for the best support and the fast solution.

    Thread Starter kadrikabbani

    (@kadrikabbani)

    3 months, 1 week ago

    Problem solved, thanks a lot

    Plugin Author Realwebcare

    (@realwebcare)

    3 months, 1 week ago

    You’re very welcome! Glad it’s working perfectly for you now. If you ever need any further assistance, feel free to reach out. Have a great day!

Viewing 6 replies - 1 through 6 (of 6 total)
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