Newly registered…”locked out from logging in”

  • Resolved Tim

    (@tjalexander70)


    6 years, 3 months ago

    I am also using BuddyPress Version 2.9.2.

    I have a new user register who justed registered. BuddyPress sent the activation email. The user clicked the activation, then clicked to login and was sent to screen that the login was blocked and a submit email address to receive an unlock email.

    I was with the user as she registered and tried to login. There is not weird that she did and the plugin does not give a specific reason why she was blocked. Plus, the email to unlock the account never came.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Tim

    (@tjalexander70)

    6 years, 3 months ago

    Correction… the reason was “invalid user”. SHe was trying to login with her email address and the email address does match.

    WFSupport

    (@wfsupport)

    6 years, 3 months ago

    So, problem solved?

    tim

    Thread Starter Tim

    (@tjalexander70)

    6 years, 2 months ago

    Sorry, it took so long for me to get back. No, the reason in the log was “invalid user” but login was valid. The email that the log showed as invalid did exactly match the user. However, after the blocked period ended, she could log in fine. And, I have not been able to recreate it the issue since. So, who knows?

Viewing 3 replies - 1 through 3 (of 3 total)
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