Newest Product Not Showing Up

  • Resolved walkingmiller

    (@walkingmiller)


    4 years, 1 month ago

    Hello! We just added a new product a little while ago and noticed that it isn’t showing up in the search results. Everything else seems to be working fine, though. I went ahead and reindexed, but it still doesn’t show up. I also cleared the caching on the site to make sure that wasn’t causing any issues. Do you have any suggestions? I added the link to the actual product that isn’t showing up in search results.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ILLID

    (@mihail-barinov)

    4 years, 1 month ago

    Hello,

    Strange indeed. But I found that it is not working only with some of words – ‘All In This Together’.

    If you type ‘Romans’ or ‘Adult’ plugin will find this product.

    Maybe you add those words inside ‘Stop words list’ plugin option?
    Also please try to temporarily disable ‘Cache results’ option.

    Regards

    Thread Starter walkingmiller

    (@walkingmiller)

    4 years, 1 month ago

    That was it! They were in the “Stop words list.” Thank you for the help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Newest Product Not Showing Up’ is closed to new replies.