Support » Plugin: Easing Slider » Newbie with first install – nothing working please help?

  • Resolved Musicalman


    Hello, I have Word-press installed via Hostgator, I have just installed Easing Slider “Lite” Version 2.1.1-rc1

    In my Word-press admin control panel I go to:

    Slideshow – edit slideshow then dismiss the Legacy Settings Detected panel because this is my first installation. (Hope this is correct?)

    In the Manage Slides area nothing seems to work ie I click on Add Images and nothing opens up???
    When clicked I see the link http://www.(my website etc) /wp-admin/admin.php?page=easingsliderlite_edit_slideshow#

    When I click the down arrow on:
    Transitions / Next & Previous Arrows / Pagination Icons / Automatic Playback, nothing opens up.
    When I click customize, the page forever tries to load.
    It seems the settings area is the only thing I can get access to and alter.
    I have tried this both with Chrome and Safari and same result.
    I have deactivated other sliders and tried to find the answer in the other support topics – but nothing.

    Any ideas please? – Please forgive me if I am missing a simple task.

    Here are my

    Installation Settings

    PHP Version 5.2.17
    MySQL Version 5.5.23-55
    WordPress Version 3.5.1
    Plugin Version 2.1.1-rc1

    Many thanks for any help.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author MatthewRuddy


    Hi @musicalman, ok. Firstly, try resetting the plugin in the ‘Settings’ Easing Slider admin panel.

    If you are still having problems, Try disabling the other plugins you have activated on the site. Make sure Easing Slider “Lite” is the only other plugins active if possible. Give it another try. Also try changing your theme temporarily back to Twenty Twelve.

    If all is well, start activating the plugins again one-by-one until you find the conflicting plugin(s). You’ll know when activating a particular plugin breaks Easing Slider “Lite”. Also, change the theme back and make sure that doesn’t break it either.

    Let me know how this goes.

    Ok Matthew, thanks for the tips, it’s looks like there is a conflict with the pluggins Easing Slider “Lite” and HTML5 jQuery Audio Player Pro. As soon as I deactivated the HTML5 jQuery Audio Player Pro, Easing Slider “Lite” was usable.

    Any help running these two together? As I really need to use HTML5 jQuery Audio Player Pro.

    Thanks for any more help…

    Plugin Author MatthewRuddy


    Ok. I’ve just had a look on my own install and having both plugins activated together doesn’t appear to be giving me admin problems.

    That said, HTML5 jQuery Audio Player is loading its scripts on the admin panels of other plugins, which could be causing problems. It shouldn’t be doing this, it’s bad practice.

    Is your version of HTML5 jQuery Audio Player up to date?

    Yes up to date.

    Update, it looks like when both of these plugins are activated they both work ok. It’s just that Easing Slider “Lite” is not customizable until HTML5 jQuery Audio Player Pro is deactivated.

    HTML5 jQuery Audio Player Pro Author stated a couple of days ago that he would be releasing 2.1.

    Is it ok to bring up your concern about HTML5 jQuery Audio Player loading its scripts on the admin panels of other plugins, which could be causing problems. It shouldn’t be doing this, it’s bad practice etc?

    Plugin Author MatthewRuddy


    I’m using v2.1 of HTML jQuery Audio Player. It is available from, as normal. Are you not using it? I’d make sure everything is up to date before approaching the other developer.

    If your admin area hasn’t notified you of the update, you may have to wait a few hours for WordPress to refresh its update status. Alternatively you can just manually re-install the plugin yourself.

    I wouldn’t be too concerned about it. As mentioned, Easing Slider “Lite” v2.1 and HTML5 jQuery Audio Player v2.1 are working fine together for me. No problems at all.

    Although its not best practice, it’s ok if the code isn’t intruding on other plugins. It’s not incorrect, but its not the best method of doing so. Ideally, you’d want your admin scripts and styles (.js and .css files) to load on the admin panels of your own plugin only.

    Matthew, I am using HTML5 jQuery Audio Player Pro, not the free version (HTML5 jQuery Audio Player v2.1)

    Plugin Author MatthewRuddy


    Ah, my apologies. I’d definitely make contact with them then about the issue. It doesn’t appear to be occurring with the free version of v2.1.

    Here is a great resource, full of good advice on loading admin scripts correctly within your plugin. You can refer them to this., loading admin scripts correctly

    Thank you I have raised my concerns on the support site of HTML5 jQuery Audio Player Pro.

    Plugin Author MatthewRuddy


    That’s good to hear. I’m sure they can help you further. Refer them to this topic if needed 🙂

    Going to mark this as resolved for now, but feel free to make contact again if needed 🙂

    Hi Guys, just letting you know I’ve fixed this up in latest version 2.1 of HTML5 jQuery Audio Pro.

    Thanks for your assistance in identifying and @matthewruddy sorry for adding to your support load! Anyway, fixed now. Cheers.

    Plugin Author MatthewRuddy


    No worries at all, good to hear you’ve fixed it. Happy to help!

    Thanks @musicalman for alerting us both to this issue 🙂

    Looking like still a conflict I’m afraid 🙁

    With HTML5 jQuery Audio Player Pro ver 2.1 activated, Easing Slider “Lite” images can not be moved or added, (when moving images they fly down to the bottom of the screen leaving a big gap. As soon as I deactivate Audio Player Pro ver 2.1, Easing Slider “Lite” works just fine, I even risked a Easing Slider “Lite” reset and lost all my settings and this made no difference!

    Cleared cache – all the usual things and still this problem remains.

    Plugin Author MatthewRuddy


    Hi again. Would you like to email me login details to the site? Maybe I can log into the admin area and see what errors are occurring on the Easing Slider admin pages (that don’t appear to be occurring with the free version of HTML5 jQuery Audio Player).

    My email address is

    Thanks for your offer Matthew, looks like the HTML5 jQuery Audio Player Pro ver 2.1 is conflicting with more than just your plugin.

    The author has just written this:

    Ok thanks for reporting back guys – this helps a lot. Sorry about this… it is a jQuery conflict which is being caused by my use of jQuery in the backend admin console. I’ve tried a work-around in the latest 2.1 release which worked for me in test environment, but obviously it’s not fixed it for everyone.

    Thank you for your patience while I look into this further…

    Plugin Author MatthewRuddy


    Good to hear that they’ve acknowledged it publicly. Always a sign of an honest person who cares about their product!

    Don’t hesitate to let them know that if they ever need a hand with anything I’d be happy to help. Quite busy at the moment, but I’m sure I can spare a few moments if needed 🙂

Viewing 15 replies - 1 through 15 (of 15 total)
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