Newbie Visual Composer questions

  • paulstadnyk

    (@paulstadnyk)


    9 years ago

    I love VC and would like to use it more, but I noticed that not all themes have all the VC elements.This has me scratching my head.

    Actually, I was just notified by one theme creator that the Media Grid element is not currently supported by their theme. This same theme (Boika) only has a paltry number of elements compared to another theme I bought (High End) that has many, many elements that all do work.

    Can someone please help me make sense of this? I would have opened a ticket on the VC support site but they require a purchase code, and since VC came bundled with the theme I didnt actually buy it directly.

    Many thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • WPyogi

    (@wpyogi)

    9 years ago

    I would have opened a ticket on the VC support site but they require a purchase code, and since VC came bundled with the theme I didnt actually buy it directly.

    Then you’ll need to ask the developers of your theme – we really have no way to support commercial products –

    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

    WPyogi

    (@wpyogi)

    9 years ago

    Or if it’s a question about a specific theme being able to use VC, ask the developers of that particular theme.

    Thread Starter paulstadnyk

    (@paulstadnyk)

    9 years ago

    Unfortunately, their English is very poor and its difficult to communicate with them. They claim that “Many widget composer were removed, ours is a modified version and give support only to existing shortcode”

    Q: If I purchase VC outright, could it be used to override the existing installation in WP?

    WPyogi

    (@wpyogi)

    9 years ago

    Unfortunately, I have idea – never used that plugin. But I would think (hope) that VC would have someplace you can ask Pre-sales questions before purchasing?

    Thread Starter paulstadnyk

    (@paulstadnyk)

    9 years ago

    Sadly, they don’t.

Viewing 5 replies - 1 through 5 (of 5 total)
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