New WP user activation email link is broken

  • alamcp

    (@alamcp)


    6 years, 5 months ago

    Hello!

    In the recent months (and I’m not sure on exactly which versions of WP, it might have a been a couple of the recent versions, it’s happened on multiple sites), we’ve experienced difficulty with the new user activation emails that WordPress sends to new users. When they click the password reset link it gives them an error “Your password reset link appears to be invalid. Please request a new link below.” Yet when they try to use the Get New Password button, it also doesn’t work, effectively creating an endless loop.

    We’ve worked around this by just going in to the dashboard and creating a password for them to login, but this has happened numerous times already so we thought we’d ping you guys. It seems that it might be something to do with Chrome as well.

    Thanks!

    The page I need help with: [log in to see the link]

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  • Thread Starter alamcp

    (@alamcp)

    6 years, 5 months ago

    Also noting that we’ve now experienced it with Safari.

    Thread Starter alamcp

    (@alamcp)

    6 years, 4 months ago

    Still nothing? We’re still having issues with this. This time, someone else created an account for me and I got sent the foreverloop. When I get the password reset email I click the link and I’ll reach the page that’s appended “?action=lostpassword&error=invalidkey” which will send yet another email to reset my password.

    Is no one else experiencing this problem?

Viewing 2 replies - 1 through 2 (of 2 total)
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